Mexican Restaurant
$
4.7 (4333)
Pollo Regio is celebrated for its delicious and authentic Mexican food, particularly the tacos and grilled chicken that many patrons rave about. The restaurant maintains a friendly atmosphere, with staff consistently noted for their excellent customer service. However, some guests have raised concerns about portion sizes in specific menu items, making it a point to balance value with quality.
Restaurant website: Website
Phone number: (972) 418-2065
Address: 1924 E Belt Line Rd, Carrollton, TX 75006, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I went to Pollo Regio last night and was really looking forward to it. The tacos were tasty with generous amounts of fillings. However, my experience was dampened by the cleanliness of the restaurant which seemed to be compromised. I also encountered a bit of a wait which was inconvenient. Overall, I enjoyed the food, but I wish they would focus more on the atmosphere and cleanliness to make it an even better dining experience. " (*Curated Review*)
" My family and I have been frequenting Pollo Regio since it opened. We love the consistent quality and flavor. It's a rare place where you can expect good service and satisfying portions at a reasonable price. The ambiance could be a bit brighter but overall it’s a great family spot for dinner. Their chicken has been the star of the show every time, cooked perfectly each visit. Definitely recommend! " (*Curated Review*)
" While my first experience was pleasant, my second visit had me questioning whether I'd return. The tacos were okay, but my order was slightly wrong, which is frustrating, especially when you're hungry. The atmosphere is nothing fancy but cozy enough to enjoy a meal. The redeeming factor was their salsa that adds the perfect kick. I appreciate good customer service, but it felt lacking this time. Hoping they can fix these small issues for a better visit next! " (*Curated Review*)
" Every time I visit Pollo Regio, I am blown away by how fresh and delicious the food is! I love their grilled chicken, which is juicy and just packed with flavor. Not to mention, their staff is always super friendly, especially when I take my kids. We usually get the nachos and chicken tacos, both of which are consistently great! The prices are reasonable for the quality of the food. I highly recommend it to anyone in the area looking for authentic Mexican cuisine. " (*Curated Review*)
" I found Pollo Regio to be a great spot overall! Everything tasted fresh, especially the chicken. The salsa verde was the best part of my meal; I could definitely taste the freshness. Staff was friendly - couldn’t ask for more from them. Just found a couple things a bit greasy which made me feel a tad uneasy afterward but otherwise, I would recommend this place to anyone craving some authentic Mexican food. " (*Curated Review*)
" Decided to give Pollo Regio a try after hearing so many good things. I was not disappointed! I tried the barbacoa tacos, and they were incredible. The flavor was spot on, and the meat was tender. Service was decent, though they were quite busy during my visit. My only downside was the seating area, which felt a bit cramped. But overall, I will definitely return! " (*Curated Review*)
" Happened to pass by and decided to grab a quick bite. The atmosphere was casual but not as inviting as I hoped. The food was okay but didn’t leave much of a lasting impression. I tried the tacos, but they were a bit dry. Service was a bit hit or miss, depending on who was at the register, but overall I came out satisfied enough. " (*Curated Review*)
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