Panda Express

Chinese Restaurant $ 3.7Google (1359)


Panda Express offers Americanized Chinese food that many customers feel lacks authenticity. While the food is sometimes praised for its taste, numerous complaints highlight issues with service, portion size, and overall dining experience.

Overall:

2.6

(1099 reviews)

Authenticity:

2.0

Atmosphere:

2.4

Service:

2.7


Open until 11:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (512) 280-7999

Address: 309 W Slaughter Ln, Austin, TX 78748, USAOpen in Google Maps

Opening hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Panda Express always seemed like a reliable fast food option, but my latest experience was disheartening. From the moment I walked in, the atmosphere felt off—staff were sluggish and inattentive. I ordered a bowl with broccoli and beef, only to find that the beef was overcooked and the broccoli was mushy. Customer service was lacking, and I had to ask multiple times for items that should have come standard with the meal. I left feeling disappointed and won’t return anytime soon. " (*Curated Review*)

" I had high hopes for Panda Express, but my experience was disappointing. The food took forever to come out, and when it did, it was lukewarm at best. I ordered the honey walnut shrimp and found it lacking flavor. I did appreciate the staff's attempt to be friendly, but the slow service and poor food quality left me frustrated. I might consider giving it another chance, but I’m not holding my breath. " (*Curated Review*)

" Each visit to Panda Express seems to confirm that it’s just not worth it. I ordered the beef and broccoli, but the amount of meat was alarming—barely a few pieces mixed in with a lot of vegetables. The flavors were average and the service was below par. I’ve had better takeout elsewhere for the same price. Definitely not a recommended stop for the future. " (*Curated Review*)

" Tried Panda Express for the first time in a while, and it was disappointing. They were out of several items and the replacements gave me a much smaller portion of what I ordered. I felt ignored by the staff who seemed more focused on the drive-thru than dine-in customers. Not a good experience at all. " (*Curated Review*)

" While the convenience of Panda Express is attractive for a quick meal, the food does not impress. The quality could improve significantly, and I think they should emphasize more fresh ingredients rather than frozen items. It was an okay experience, but not one that will stick with me. " (*Curated Review*)

Archived Reviews (1089)

" I visited Panda Express for a quick lunch and regretted my choice. The food was lukewarm, and the rice was dry and hard. Service was acceptable but nothing to write home about. I’ll be sticking to local restaurants for better quality. It felt as though they prioritize speed over food quality here. " (*Curated Review*)

" The food isn’t bad, but it’s nowhere near authentic. If you’re looking for a quick meal that can fill you up, then Panda Express does the job. The chicken was decent, and they had a variety of options. If they could focus more on the quality of their ingredients, I think it would elevate their dishes significantly. " (*Curated Review*)

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