Chipotle Mexican Grill

Mexican Restaurant $ 4.0Google (661)


Chipotle Mexican Grill generally offers a variety of fresh ingredients characteristic of modern Mexican cuisine, maintaining a level of authenticity that many customers appreciate. However, experiences with service and cleanliness can vary, influencing some patrons' overall satisfaction. While some diners rave about the vibrant flavors and quality of food, others report inconsistencies, particularly in service and atmosphere.

Overall:

3.7

(540 reviews)

Authenticity:

4.1

Atmosphere:

3.7

Service:

3.3


Closed · opens 10:45 AM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (806) 784-0083

Address: 2912 W Loop 289 Acc Rd #102, Lubbock, TX 79407, USAOpen in Google Maps

Opening hours

Monday: 10:45 AM – 11:00 PM
Tuesday: 10:45 AM – 11:00 PM
Wednesday: 10:45 AM – 11:00 PM
Thursday: 10:45 AM – 11:00 PM
Friday: 10:45 AM – 11:00 PM
Saturday: 10:45 AM – 11:00 PM
Sunday: 10:45 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Chipotle is always my go-to for a quick bite. The freshness is what keeps me returning. I had a chicken bowl loaded with veggies and it tasted amazing. Just wish they would improve their online ordering system as it can be a hassle sometimes. " (*Curated Review*)

" I’ve been to this particular Chipotle multiple times, and the inconsistency is frustrating. Some days, the food tastes amazing while others, it feels like it's been sitting around. Also, the customer service isn't always friendly. They could benefit from more smiles and less staring at their phones. " (*Curated Review*)

" Not the best Chipotle I’ve been to. The burrito bowl I had was missing several ingredients and the staff didn’t seem to care much when I brought it up. I felt ignored and unvalued as a customer. Very disappointing! " (*Curated Review*)

" After hearing rave reviews, I decided to try Chipotle, and I was not disappointed! The food was flavorful and satisfying, perfect for my cravings. I loved customizing my bowl with all the fresh toppings. I would recommend this place without hesitation! " (*Curated Review*)

" Despite some previous bad reviews, I had a great experience today. The server was prompt, the food was fresh and hot, and I enjoyed every bite of my burrito bowl. This location felt well-staffed and organized. I would certainly return! " (*Curated Review*)

Archived Reviews (530)

" I recently returned to Chipotle after a while, hoping to get the same great meal as before. Unfortunately, the new menu items didn't appeal to me as much, and it took a long time for my order to be completed. The staff seemed overwhelmed and the atmosphere was chaotic. " (*Curated Review*)

" Delicious food every time I visit! I love how customizable the menu is. My latest order was a veg burrito packed to the brim with fresh ingredients, and it was simply amazing. The staff know what they're doing and do it well. A strong choice for a quick, savory meal. " (*Curated Review*)

More reviews not shown...

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