El Pollo Loco

Mexican Restaurant $ 4.1 (1067)


El Pollo Loco offers a variety of grilled chicken dishes and Mexican-style options that customers generally find delicious and fresh. The relatively good authenticity is reflected in their cooking methods, with many praising the quality of the grilled chicken. However, inconsistencies in service and occasional issues with food preparation have been noted.

Overall:

4.3

(863 reviews)

Authenticity:

4.2

Atmosphere:

4.1

Service:

3.8


Restaurant website: Website

Phone number: (801) 766-1004

Address: 88 N 1200 E, Lehi, UT 84043, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 7:00 – 7:30 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" The chicken at El Pollo Loco is simply outstanding! I've tried a lot of Mexican restaurants, but the flavors here really stand out. The grilled chicken was juicy and charred just right, delivering authentic tastes that remind me of home. I especially loved the avocado salsa, which added a refreshing kick. However, the seating area could use some improvement as it felt cramped during peak hours. Overall, a solid dining experience that I would happily repeat. " (*Curated Review*)

" I had heard great things about El Pollo Loco, so I finally decided to check it out. The grilled chicken was indeed delicious and had that nice charred flavor you expect from authentic Mexican cooking. However, the service was a bit slow, considering it was not very busy. The atmosphere was clean and inviting, but I found the dining area a tad crowded. All in all, it was a good experience but with room for improvement. " (*Curated Review*)

" El Pollo Loco is like a dream come true for lovers of grilled chicken! The carne asada tacos were also delicious, but the highlight was undoubtedly the chicken. The employees were friendly and attentive despite the busy lunchtime crowd. The only drawback was the wait time, which was a little longer than expected, but it was worth it. I’ll recommend this place to anyone looking for authentic grilled flavors! " (*Curated Review*)

" Disappointed with my experience at El Pollo Loco. The chicken I received was overcooked and dry, which is not what I expected based on previous visits. The service was decent, but I felt the staff could have been more proactive. The place itself was tidy and comfortable, but if the food quality is inconsistent, I may have to rethink my visits. I'm giving them one more chance, but I'm hesitant. " (*Curated Review*)

" My experience at El Pollo Loco was subpar. Although the environment felt welcoming and they had a decent selection of food, my meal was lukewarm, and some parts of it tasted stale. I mentioned this to the staff, but the response was less than satisfactory. I understand that places can have off days, but I had higher expectations based on previous visits. I’m open to giving it another shot in the future, hoping for better consistency. " (*Curated Review*)

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