Chipotle Mexican Grill
Mexican Restaurant
$
4.0
(1058)
Chipotle Mexican Grill has faced numerous complaints from customers regarding service inconsistency and food authenticity. While some diners appreciate the quality of ingredients, many express frustration over missing items and poorly executed orders, leading to a significant decline in overall satisfaction. The atmosphere is often described as unkempt, contributing to the overall dissatisfaction with the dining experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (315) 446-3530
Address: 3496 Erie Blvd E, Syracuse, NY 13214, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was excited to come back, but wow what a letdown. I was met with unenthusiastic workers and dirty tables. My order took too long, and when I got it, it was cold. I think I'm done visiting this location. " (*Curated Review*)
" Our recent visit to this Chipotle was a disaster. The service was exceedingly slow, and the staff appeared to be generally uninterested in helping customers. My burrito was bland, and both guacamole and beans were missing. Next time, we'll definitely drive to another location. " (*Curated Review*)
" I went in with hope, and left disappointed. The food was cold and seemed like it had been sitting out for a while. I won't make this a place to return to again, as I feel the quality has drastically declined. " (*Curated Review*)
" This Chipotle has lost my business. Management seems to not care about freshness and cleanliness, which are crucial in a food establishment. My burrito was not wrapped well, and ingredients were spilling out. Absolutely not worth the money! " (*Curated Review*)
" This branch has consistently disappointed me. Every time I visit, there’s always something wrong, whether it’s missing ingredients or incorrect orders. The staff seems overwhelmed and unmotivated. I will not be returning. " (*Curated Review*)
Archived Reviews (848)
" I had another unsatisfactory experience. The food was not fresh, with several ingredients being stale or old. The service was incredibly slow, making everything worse. Honestly, I’m losing hope for this location. " (*Curated Review*)
" My overall experience was very disappointing. The staff were unprofessional, unorganized, and unwelcoming. Not to mention my food was stale and poorly prepared. I won’t be coming back anytime soon. " (*Curated Review*)
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