Fazoli's
Restaurant
$
4.2
(647)
Fazoli's offers a fast-casual Italian dining experience with a menu that reflects a blend of authentic Italian flavors and fast food accessibility. Many customers rave about the breadsticks and pasta dishes, suggesting a generally favorable take on authenticity. However, inconsistencies in service and food preparation have been noted, indicating an area for potential improvement.
Restaurant website: Website
Phone number: (270) 844-2338
Address: 132 Ruby Dr, Madisonville, KY 42431, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve been to Fazoli's multiple times, and I’m always impressed with the consistency of their food. The portion sizes are generous, particularly considering the price. I decided to try a new dish called the Chicken Bacon Caesar Salad and was pleased with my choice; it was fresh and flavorful. The ambiance remains casual and friendly, and though the staff can be somewhat distracted, they are always polite. I’ll continue to come back for sure! " (*Curated Review*)
" I was incredibly disappointed after my recent visit to Fazoli's. We waited ages to be seated, and despite the restaurant being half-empty, no one seemed to be attending to the tables. When I finally placed my order, it took forever to get my food. When the Chicken Penne arrived, it was overcooked and tasteless. I tried the breadsticks, which are normally delicious, and they were undercooked! Overall, a very frustrating experience. I’m not sure I will be back. " (*Curated Review*)
" My friend and I decided to try Fazoli's as we’d heard so much about their famous breadsticks. We were not disappointed! The breadsticks lived up to the hype – warm, addictive, and plentiful. I had the baked spaghetti, which was quite good but lacked some depth of flavor. The atmosphere was charming, with Italian decor setting the mood nicely. However, the service was a bit slow, likely due to the lunchtime rush. Overall, it was a pleasant dining experience, and I’d come back for those breadsticks! " (*Curated Review*)
" I can't say enough good things about my experience at Fazoli's! The staff was friendly, and the food was exceptional. I ordered the Chicken Carbonara and was pleasantly surprised at how flavorful the dish was. The ambiance was warm and inviting, with an Italian vibe that made it feel special. I’ve never been disappointed with their food quality. I strongly recommend stopping by if you’re in the area – you won’t regret it! " (*Curated Review*)
" What a find! Fazoli's has become my go-to Italian eatery for takeout! I appreciate being able to order online and pick up without much hassle. Their Chicken Parmesan Sub is a must-try! It’s packed with flavor and pairs perfectly with their side salads. The staff were always welcoming whenever I've visited – they genuinely seem to enjoy their work! I also love the health-oriented options available. Overall, a fantastic place that caters to both traditional and healthier palates! " (*Curated Review*)
Archived Reviews (519)
" I visited Fazoli's earlier this week and had a fairly good experience overall. The service was prompt, and my order was taken with a smile. I opted for the Create-Your-Own Pasta, and while it was quite tasty, I would have preferred if the pasta was a touch al dente. The breadsticks are, of course, to die for; you can never go wrong with them! The ambiance was lively, and I could see families enjoying their meals. It’s a solid option if you want some decent Italian food. " (*Curated Review*)
" I had high hopes for my visit to Fazoli's after hearing so much positive feedback. Unfortunately, the experience fell short. The seating area was not well maintained, with several tables being dirty when we arrived. We ordered the Chicken Parmesan and it was bland, lacking the flavors one would expect from an Italian restaurant. To make matters worse, our waiter seemed overwhelmed and inattentive throughout our meal. On a positive note, the breadsticks were fresh, warm, and delightful. If only the rest of the dining experience matched that standard. I'm hesitant to return after this visit. " (*Curated Review*)
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