Taco Bell
Fast Food Restaurant
$
3.7
(1412)
The restaurant appears to struggle with maintaining quality in both food and service. Authenticity is lacking, and customers have reported frequent issues with incorrect orders and cold food, leading to a generally poor experience overall.
Open until 3:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 581-9299
Address: 3900 Dewey Ave, Rochester, NY 14616, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I came in expecting a quick meal, but the drive-thru line was backed up for ages. I thought it would be worth the wait, but unfortunately, the food didn’t meet my expectations at all. The tacos were not packed well, and the flavors were lacking. This Taco Bell needs to do better in all aspects; the slow service isn’t just an inconvenience; it also reflects poorly on the food quality. I'll be going elsewhere for my Taco Bell fix. " (*Curated Review*)
" I think this will be the last time I visit this location. I waited twenty minutes for a simple order and when I finally received my food, it was wrong. They gave me the wrong item altogether, and when I tried to get it fixed, the staff acted like it was a huge inconvenience. I left without anyone fixing my order, feeling frustrated and unvalued as a customer. The food quality isn’t even worth mentioning; let’s just say there was nothing authentic about it. If you want a decent Taco Bell experience, you should avoid this one. " (*Curated Review*)
" Last night was a disaster. I went to Taco Bell around 10 PM because I was craving a burrito. After waiting in a long line, I ordered and then waited another 30 minutes to get my food. When I finally got it, not only was it the wrong order, but the quality was shockingly poor. The burrito was cold and lacked the typical flavors I'd expect. To top it off, the staff was rude when I tried to correct my order. This experience gave me second thoughts about ever returning here. Maybe the other locations are better, but this one definitely needs help! " (*Curated Review*)
" Taco Bell has always been my guilty pleasure, but this location is making it hard to enjoy it. I came for my usual favorites, and I'm never happy when I get here. Every single time they're out of items or just can't seem to make my food correctly. The staff are often rude, and I definitely won't be returning after my last visit. If you're craving Taco Bell, I'd recommend going to a different location instead. " (*Curated Review*)
" Fine for a late-night snack but don’t expect anything more. The food is mediocre at best and doesn’t have that sense of freshness that is expected. The staff could use some training in customer service as well. I ordered a basic burrito and it was cold when I received it. Perhaps it’s the time I went, but still, I thought a fast food chain would keep on top of things. Not sure if I’d come back here. " (*Curated Review*)
Archived Reviews (1131)
" Nothing about my recent visit stood out positively. I ordered a classic Crunchwrap, which was completely unwrapped by the time I got it—just a mess. It took a long time to get a hold of someone for assistance, and even longer for my order to come out. It was busy, but that’s no excuse for the lack of food quality and subpar service. I spent too much money for such a disappointing meal. " (*Curated Review*)
" My experience at this Taco Bell has been better compared to past visits. Although the quality of food remains poor, I experienced slightly better service this time. The wait was long, and the food was still not warm, but at least the employee was polite. It’s disappointing that they still can’t get the food right, but if anything, it was an improvement. " (*Curated Review*)
Have been to Taco Bell? Share your experience with other people!
Explore Other Cuisines Near Rochester, New York 14616
Top rated nearby
Address: 100 Paddy Creek Cir, Rochester, NY 14615, USA
Address: 315 East Ridge Road, Rochester, NY 14621, USA
Address: 750 Elmgrove Rd, Rochester, NY 14624, USA
Address: 9 E Main St, Rochester, NY 14614, USA
Address: 315 Alexander St, Rochester, NY 14604, USA
Address: 1384 Lyell Ave, Rochester, NY 14606, USA
Address: 2500 Ridgeway Ave, Rochester, NY 14626, USA
Address: 920 Elmridge Center Dr, Rochester, NY 14626, USA
Address: 190 Jay St, Rochester, NY 14608, USA
Address: 1356 Culver Rd, Rochester, NY 14609, USA