Napoli's
Italian Restaurant
4.8
(161)
Napoli's Italian Restaurant delights patrons with its authentic Italian cuisine, characterized by rich flavors and generous portions. Customers frequently praise the inviting atmosphere and friendly service, creating a warm dining experience that feels like a true taste of Italy. Many express how the quality of food and family-run charm enhances their appreciation, making it a popular choice for both casual outings and special occasions.
Phone number: (509) 396-5472
Address: 3280 George Washington Way, Richland, WA 99354, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Napoli's is a must-visit if you're in town! The food is fantastic, and the atmosphere is charming. The owner greeted us warmly, and you could feel the homey vibe as soon as you walked in. I ordered the herb-marinated chicken, and it was tender and flavorful. The only bump was that we had to wait a good while for seating due to being busy; however, that was a small price to pay for such high-quality food and service. I already can't wait to go back and try the calamari! " (*Curated Review*)
" We came to Napoli's for a family dinner, and while the ambiance was nice, the food left something to be desired. I ordered the chicken marsala, but it was a bit too salty for my taste, and my husband felt the same about his dish. The kids enjoyed their meals, which was a plus for us. The service was friendly, but they seemed overwhelmed during peak hours. I might consider trying it again, but will probably choose a different dish next time. " (*Curated Review*)
" I went to Napoli's based on word of mouth, and I'm so glad I did! The food is incredible — it honestly tasted like a home-cooked meal from Italy. The service was friendly, and I felt valued as a customer from the moment I arrived. I had the seafood pasta, which was full of fresh ingredients and deliciously seasoned. While we encountered a lengthy wait for our meals due to a busy weekend, it was an overall satisfying experience. I would return for sure! " (*Curated Review*)
" Celebrating a special occasion at Napoli’s was a magical experience. We ordered a selection of dishes to share, and every single one was fantastic. The atmosphere is romantic yet relaxed, perfect for special moments. If I had one critique, it was that the service could be a bit slow when the restaurant was packed. That said, the food was worth the wait. Every bite was bursting with flavor. I can’t recommend the tiramisu enough — it was one of the best I’ve ever had! " (*Curated Review*)
" My family and I stopped by Napoli's for dinner on a whim, and I'm so glad we did! The restaurant struck a perfect balance between casual and sophisticated. I ordered the veal parmigiana, while my wife opted for the seafood risotto. Both dishes were incredible; the risotto was creamy and full of flavor! The kids loved the pasta dishes they chose and even had room for dessert. We definitely left full and satisfied. Overall, I highly recommend Napoli's for an authentic dining experience! " (*Curated Review*)
Archived Reviews (130)
" I’ve been on the hunt for authentic Italian cuisine, and Napoli's truly delivers! The pasta is homemade, and you can taste the love that goes into each dish. I tried the lasagna and was blown away. The taste was just like my grandmother used to make. The servers treated us with such kindness, which enhanced our visit. The only reason I’m not giving it a perfect score is due to a longer wait time than expected. But I would happily wait again for such delicious food. A definite must-try! " (*Curated Review*)
" I had high expectations for Napoli's given all the positive reviews and they did not disappoint! The food is as authentic as it gets. I ordered the seafood dish with white wine sauce and it was bursting with flavor. Everything felt homemade, from the bread to the sauces. The ambiance is lovely, though the restaurant can get busy. Service was friendly but a bit slow due to the crowd. I highly recommend this place if you're craving genuine Italian cuisine! " (*Curated Review*)
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