Napoli's

Italian Restaurant 4.8 (161)


Napoli's Italian Restaurant delights patrons with its authentic Italian cuisine, characterized by rich flavors and generous portions. Customers frequently praise the inviting atmosphere and friendly service, creating a warm dining experience that feels like a true taste of Italy. Many express how the quality of food and family-run charm enhances their appreciation, making it a popular choice for both casual outings and special occasions.

Overall:

4.7

(140 reviews)

Authenticity:

4.6

Atmosphere:

4.6

Service:

4.5


Phone number: (509) 396-5472

Address: 3280 George Washington Way, Richland, WA 99354, USA

Opening hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 12:00 – 9:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" To put it simply, Napoli's is delightful. The moment we stepped in, we were hit with savory aromas that made our mouths water. I ordered the spaghetti with meatballs, and it was everything I hoped for and more: hearty, homemade sauce and generous portions. The service was superb — our waiter was attentive without being bothersome. We enjoyed a relaxing atmosphere that made for a gradual evening as we savored our meal. Highly recommend the tiramisu for dessert; it was divine! " (*Curated Review*)

" My friends and I decided to try Napoli's for dinner last weekend, and it was a delightful experience! I had the pasta primavera which was loaded with fresh vegetables, perfectly sautéed. The bread they serve is a must-have, with rich olive oil for dipping. I loved the friendly vibe of the place; you can really tell it’s a family-run establishment. Unfortunately, we had a longer wait for our meals than expected, but the staff was more than accommodating, making our wait more pleasurable. This is definitely on our list to revisit! " (*Curated Review*)

" Napoli's exceeded my expectations! I was tired of the same old restaurants in the area and was thrilled to find such an authentic Italian place. The owner personally came to greet us, which added a special touch to our dining experience. I had the spaghetti Bolognese, and my partner had the seafood medley, both were divine. Our meals were generous in portion size unlike many other places. I can’t praise the service enough; we felt very well taken care of. I will absolutely be returning! " (*Curated Review*)

" Napoli's is absolutely amazing! The atmosphere is vibrant and welcoming, perfect for a date night. The owners are hands-on and genuinely care about their customers. I had the chicken piccata, and it was the best I've ever tasted; the chicken was so tender, paired beautifully with the capers. We ended the meal with their tiramisu, and let me tell you, it was a perfect ending. The only drawback was that it took a while to get our food, but I would argue it was worth the wait for such high-quality dishes. Can't wait to go back! " (*Curated Review*)

" Napoli's has officially become my favorite Italian restaurant! The ambiance is like stepping into a cozy Italian home. I ordered the chicken Alfredo, and it was rich and cheesy with a generous portion that I could barely finish. The service staff were delightful, making sure we had everything we needed. Everything felt fresh, especially the garlic rolls that arrived hot from the kitchen. I suggest going early to avoid long waits, especially on weekends. Overall, it's a true taste of Italy and worth every penny! " (*Curated Review*)

Archived Reviews (130)

" I’ve been on the hunt for authentic Italian cuisine, and Napoli's truly delivers! The pasta is homemade, and you can taste the love that goes into each dish. I tried the lasagna and was blown away. The taste was just like my grandmother used to make. The servers treated us with such kindness, which enhanced our visit. The only reason I’m not giving it a perfect score is due to a longer wait time than expected. But I would happily wait again for such delicious food. A definite must-try! " (*Curated Review*)

" I had high expectations for Napoli's given all the positive reviews and they did not disappoint! The food is as authentic as it gets. I ordered the seafood dish with white wine sauce and it was bursting with flavor. Everything felt homemade, from the bread to the sauces. The ambiance is lovely, though the restaurant can get busy. Service was friendly but a bit slow due to the crowd. I highly recommend this place if you're craving genuine Italian cuisine! " (*Curated Review*)

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