Panda Express
Chinese Restaurant
$
3.6
(457)
Panda Express offers a familiar setting with popular American-Chinese dishes, although it may lack true authenticity found in traditional restaurants. Many customers appreciate the friendliness of the staff, but there are consistent mentions of food quality issues and portion sizes that may not meet expectations. While the atmosphere is generally praised for cleanliness and pleasantness, some customers have reported poor service experiences.
Restaurant website: Website
Phone number: (940) 626-8038
Address: 700 US-81, Decatur, TX 76234, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I ordered a family meal for a gathering, and we were all impressed with the quantity and taste! Everything was fresh and steaming hot upon arrival. Communication with the staff while placing my order was smooth, and they were really helpful in suggesting items to add. I particularly enjoyed the Beijing beef. Every dish was flavorful and definitely worth the price. The only downside was the lengthy wait at the drive-thru, but given the quality of the food, I can overlook that. Definitely a solid choice for feeding a crowd! " (*Curated Review*)
" I had a perfectly pleasant experience at Panda Express during my last visit! The staff was cheerful and attentive. My meal, a plate of orange chicken and fried rice, was ample and delicious! I’m looking forward to my next visit, and I hope it’s just as good as this one! " (*Curated Review*)
" I had a frustrating experience at this Panda Express location. The staff were friendly, but my order was wrong, and I had to wait an extra 15 minutes for them to correct it! The food itself was decent, but definitely not as fresh as I expected. Honestly, I think I’ll stick to local Chinese restaurants in the future since they seem to have more authentic flavors. That said, I appreciate the efforts of the staff to make things right. " (*Curated Review*)
" I used to love Panda Express, but this location really let me down. The food I received didn’t taste fresh at all, especially the orange chicken, which was dry. The service was okay, but nothing special. The vibe in the place was a bit off too, as it felt slightly unclean, which was disappointing. I was really looking forward to enjoying my meal, but I think next time I’ll choose a different restaurant. " (*Curated Review*)
" I’ve frequented many Panda Express locations, and this one is just okay. Service feels inconsistent—sometimes pleasant, sometimes barely cordial. The food quality also varies—I've received great meals and others that felt stale. It’s a gamble if I choose to visit again. " (*Curated Review*)
Archived Reviews (367)
" They consistently serve delicious food at this Panda Express! The orange chicken is always a hit with my family, while I gravitate towards the Kung Pao chicken. I appreciate the big portions you get for your money. The ambiance could use some work, but I've never left unhappy after eating here. " (*Curated Review*)
" Not impressed at all. I have been to many Panda Express locations, and this is the worst so far. I ordered my usual favorite, but the orange chicken was soggy and cold, lacking any crispy texture. The rice was clumpy and felt stale. I could tell this location hasn't been managed well for some time. No one seemed to care about the food quality. I won't be returning to this establishment. " (*Curated Review*)
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