Fast Food Restaurant
$
3.5 (1325)
Taco Bell has been experiencing significant challenges, particularly in service and food reliability. Many customers reported problems with order accuracy, delays, and a general decline in food quality, which is particularly concerning for a brand built on quick service. Additionally, the inauthentic representation of traditional Mexican food has led to a lower score in food authenticity, negatively impacting customer satisfaction.
Restaurant website: Website
Phone number: (423) 625-3999
Address: 808 Cosby Hwy, Newport, TN 37821, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I decided to try something new on the menu, a vegan option, and was very pleased with the experience! The staff were polite and the food came quickly. Though not based on traditional recipes, I enjoyed my meal and appreciate that Taco Bell offers such options for the vegan crowd. Maybe there’s hope for this location after all! " (*Curated Review*)
" Taco Bell could be so much better if they just focused on efficiency and food quality. On my last visit, I went inside only to wait for over 30 minutes for my food. When it finally came, it was not fresh. I mean, stale chips on my nachos? That's unacceptable! I understand fast food has its challenges, but there's no excuse for this. I'd expect better from a brand that's so widely recognized. " (*Curated Review*)
" The restaurant is not what it used to be. I'm a frequent Taco Bell visitor, and I have noticed a decline in their quality. The tacos were lukewarm when they arrived, and the staff seemed disinterested in helping customers. I wouldn’t say it’s completely ruined yet, but they need to work on some quality control. " (*Curated Review*)
" I don't usually write reviews, but my experience was so bad I had to share. After waiting in the drive-thru for nearly half an hour, I received the wrong order. When I called the location, the person on the line was exceptionally rude. I've been loyal to Taco Bell for years, but this particular branch is testing my patience. " (*Curated Review*)
" Had a decent experience! The staff were really friendly, and I felt welcomed. However, the food took a bit longer than expected, but it was hot and fresh. At least they got my order right and that counts for something. I’d be willing to come back based on this visit. " (*Curated Review*)
" I ordered a vegetarian option because I wanted something different, but unfortunately, it didn’t taste right. It was bland and underwhelming. While there was no issue at the service counter, the food experience was lacking. I may just stick to regular items from now on. " (*Curated Review*)
" On a whim, I decided to give this Taco Bell a shot because of its proximity. Unfortunately, it didn't live up to expectations. My order was incorrect, and the food lacked its usual zest. The sauces were missing, which made the tacos bland. Maybe if they focused on checkout efficiency and food quality, it could improve soon. " (*Curated Review*)
Address: 133 Western Plaza Dr, Newport, TN 37821, USA
Address: 119 Western Plaza Dr, Newport, TN 37821, USA
Address: 130 Newport Town Centre, Newport, TN 37821, USA
Address: 1140 W US-25W #70, Newport, TN 37821, USA