El Pollo Loco
Mexican Restaurant
$
4.5
(323)
El Pollo Loco in Belmont Shore delivers a vibrant and friendly dining experience with its emphasis on authentic flavors and fresh ingredients. Many customers commend the quality of the food, especially the chicken, which reflects traditional cooking methods. However, some have reported inconsistencies in service and portions, but the overall atmosphere remains inviting and welcoming.
Restaurant website: Website
Phone number: (562) 304-9800
Address: 5252 2nd St, Long Beach, CA 90806, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had a great dining experience at El Pollo Loco! I particularly enjoyed their signature Pollo bowl. The portion was satisfying, and the flavors blended together wonderfully. The staff was courteous and helpful when I had a few questions, which made the experience even better. This location also had a nice decor and cleanliness that i appreciate. Will be back soon for another delicious meal! " (*Curated Review*)
" El Pollo Loco has quickly become a favorite of mine. With its authentic flavors, warm ambiance, and friendly staff, it's hard to resist coming back. I love their grilled chicken plate with sides; every dish is piping hot and well-prepared. I appreciate how clean the restaurant is as well; it really adds to the experience. Highly recommend to friends and family alike! " (*Curated Review*)
" Had a disappointing visit to El Pollo Loco last week. The service was significantly slower than expected, and to top it off, my grilled chicken was served cold. It's a shame because I've always enjoyed their food. I brought this to the staff's attention, but they seemed dismissive, which was a letdown. I hope this location can improve its attention to quality, as I’d love to return and hope for better experiences in the future. " (*Curated Review*)
" I tried El Pollo Loco for the first time last weekend and loved it! The grilled chicken was perfectly seasoned and paired nicely with their authentic sides. The staff treated me kindly and made sure everything was to my liking. The only downside was that it was a bit busy, but that’s a good sign of popularity. I look forward to returning and trying more items from their extensive menu! " (*Curated Review*)
" Every meal I've had at El Pollo Loco has been consistent, but I was a little let down during my last visit. The chicken lacked its usual flavor and they seemed to skimp on the portion sizes. I understand places have their off days, but this was a letdown. Service was good, though—the staff was still attentive and polite. I might return, hoping for a better outcome next time. " (*Curated Review*)
Archived Reviews (260)
" My first impression of El Pollo Loco was great! The chicken was grilled perfectly, and the black beans were surprisingly tasty. I enjoyed the casual atmosphere. However, the service was a tad slow, probably due to a big crowd that day. I'd give this place another chance; I know this branch has a good reputation. Overall, it was a good meal that left me wanting to try more of their menu. " (*Curated Review*)
" El Pollo Loco is one of my go-to spots! I love the variety they offer. My personal favorite is the chicken nachos. They're always loaded with toppings, and the chicken is smokey and tender. The team is both friendly and efficient, and the atmosphere is nice for a quick bite. Honestly, it's a great place for a casual meal without breaking the bank! " (*Curated Review*)
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