Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(203)
Chipotle Mexican Grill aims to deliver a quick and customizable dining experience with a menu featuring authentic Mexican flavors. However, many customers express concerns over food quality, service inconsistencies, and portion sizes that do not match the prices charged, detracting from the overall experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (203) 586-4079
Address: 100 Main St N, Southbury, CT 06488, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I typically enjoy my visits to Chipotle but this particular location has not met standard expectations. The interior was dirty when I arrived, and that wasn't a great start to my meal. It was busy, and it took quite some time to get to the counter to order. Even after ordering, my food was only okay—certainly not up to the typical Chipotle standards. I would recommend trying another location for a better experience. " (*Curated Review*)
" Chipotle is generally reliable, but this specific location missed the mark. The seating area was cluttered, with many dirty tables, and it did not present a welcoming atmosphere. I had a burrito that was pretty good, but the portion sizes seemed smaller than what I've had at other locations. When I addressed this with the staff, they brushed it off instead of ensuring customer satisfaction. I think I might look for another Chipotle closer to home. " (*Curated Review*)
" I want to share a positive experience for once. At this Chipotle, the staff were very friendly and accommodating. I ordered my usual chicken burrito with extra cheese and guacamole, and they didn’t skimp on the toppings at all! The ambiance was lively, and even though it was later in the evening, the staff still appeared energetic and eager to help. I could see them grilling fresh meat behind the counter, which is always a good sign. I’ll gladly return here, especially with how generous they were with the portions. " (*Curated Review*)
" I’ve frequented this location for many years, and my experiences have been a mixed bag. On some days, the food is top-notch with the freshest ingredients, while other days, I’ve faced disappointing portions and lackluster service. My last visit had me dealing with an attitude from the staff, which I found unacceptable, especially for a place that prides itself on service. I hope future visits prove better; I used to love dropping in for a quick meal. " (*Curated Review*)
" This Chipotle has continued to be one of my favorite spots! I appreciate how everything is made to order, and it feels like healthier fast food compared to other places. I had a burrito with barbacoa and light cheese, and it was fantastic! The atmosphere is casual yet inviting, perfect for a quick meal. The staff members were attentive, and my food was prepared just right. Definitely a location I would recommend to friends and family! " (*Curated Review*)
Archived Reviews (164)
" If you're looking for fast and customizable, Chipotle is still a solid choice—at least most times. I had a pretty good meal yesterday, although the portions left something to be desired. I asked for extra steak and received mere slivers instead. The environment was slightly chaotic, but the staff did their best to keep things moving along. It's a hit-or-miss experience, but I still enjoy it from time to time. " (*Curated Review*)
" My experience at this Chipotle was surprisingly satisfying! The chicken in my burrito was flavorful, and the guacamole was incredibly fresh. Although the lines were long due to the lunch rush, the staff was efficient in making sure everyone was served quickly. The only downside was that the eatery could use more frequent cleaning, as some tables were sticky. Overall, we left with full stomachs and happy faces. After such a good experience, I will definitely be coming back for more. " (*Curated Review*)
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