El Pollo Loco
Mexican Restaurant
$
4.1
(1029)
El Pollo Loco is frequently praised for its delicious and authentic chicken options, which many customers appreciate. The service tends to be friendly and efficient, though some reviews highlight inconsistency, particularly during peak hours. Overall, this location is often seen as a solid choice for a quick meal, though there is some feedback regarding the quality and freshness of certain items.
Restaurant website: Website
Phone number: (323) 227-9991
Address: 2201 N Broadway, Los Angeles, CA 90031, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve had mixed experiences at this El Pollo Loco. When the food is fresh, it is absolutely delicious and authentic. However, there have been times when I received dry chicken. The service is usually fine; the staff does their job, but can be a bit rushed. Overall, it’s a hit or miss depending on the day. Still, I appreciate the convenience and will likely return. " (*Curated Review*)
" Honestly, I keep coming back to El Pollo Loco for the delicious flavors, but the service can be hit or miss. Most of the time, the staff is friendly and attentive, but occasionally, I encounter a disengaged employee. The food itself is typically fresh, though I’ve had some dry pieces of chicken before. It's always a gamble regarding service quality. " (*Curated Review*)
" I have a love-hate relationship with El Pollo Loco. When it’s good, it’s really good, but there are times when I find it lacking. My chicken was dry this time around, which is a bummer. The staff were polite, but the service felt slow during the lunch rush. Fingers crossed that my next visit will redeem my last experience! " (*Curated Review*)
" The atmosphere was decent, but the service left a lot to be desired. I felt ignored by the staff and had to repeat my order multiple times. When my food finally arrived, it was mediocre at best. The chicken itself was dry, and the sides lacked flavor. I really wanted to enjoy my meal, but unfortunately, it fell short. I hope this location can improve because I’ve had great meals at other El Pollo Loco places. " (*Curated Review*)
" What a pleasant surprise! I expected basic fast food, but El Pollo Loco delivered excellent flavors and quality. The black beans and rice were delicious, and the charred chicken was nothing short of fantastic. It's definitely worth a visit if you're in the area. I can't wait to come back and try more items on their menu. " (*Curated Review*)
Archived Reviews (825)
" My friends and I visited El Pollo Loco while craving some hearty chicken. We were not disappointed! The portions were substantial, and we all left with a full stomach. Each bite was packed with savory flavor, and I loved the homemade sauces that added extra punch. Service was quick and friendly; we couldn’t have asked for more. I highly recommend this place for any casual dining experience. " (*Curated Review*)
" El Pollo Loco is like a journey back to my childhood. I grew up eating their chicken, and it never gets old. The flavors are still authentic, and I appreciate how they maintain their quality over the years. The staff is consistently warm, and they generally get my order right. A real classic for some delightful comfort food. " (*Curated Review*)
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