Chipotle Mexican Grill
Mexican Restaurant
$
2.9
(229)
Chipotle Mexican Grill has a reputation for serving up fast-casual Mexican fare, focusing on fresh ingredients, though many customers noted issues with the authenticity and quality of their food. While the flavor can be satisfactory, there are frequent complaints about the service, cleanliness, and preparation consistency. The atmosphere varies, with some reviews highlighting cleanliness while others report a chaotic dining environment.
Restaurant website: Website
Phone number: (937) 504-6329
Address: 2242 S Limestone St, Springfield, OH 45505, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Visiting this location was a random choice, and boy, did that pay off! The friendly staff greeted me, and despite a long line, they moved quickly. The burrito I ordered was bursting with fresh flavors, and it was massive! Very satisfying. Plus, the cleanliness of the restaurant gave me confidence in eating here. I'm certainly returning! " (*Curated Review*)
" I have been a long-time fan of Chipotle, but this latest visit really threw me off. I ordered a vegetarian bowl, but it seemed as if they skipped on the toppings! It was almost always bland and lacked freshness. The seating is good, and overall, they do have a decent selection. I hope my next visit will be better because I enjoy their food when it's done right! " (*Curated Review*)
" Disappointingly, I had one of my worst dining experiences here just a couple of weeks ago. The service was incredibly slow; I waited far too long for my order while watching the employees joke around. My meal was less fresh than I expected, and some items weren’t even available. Really not what I imagined based on the reputation I had heard. " (*Curated Review*)
" I decided to do a pick-up order last week, and that went relatively well. My food was prepared on time, but I was shocked how chaotic the restaurant seemed even at curbside. A lot of the items were low in quantity and the staff seemed overwhelmed even for a simple order. The burrito tasted delicious, but the experience of waiting for my order diminished my excitement. I did appreciate the flavors though! " (*Curated Review*)
" The employees here need to be more organized. My last experience was frustrating; I placed a mobile order that was completely wrong. They did fix it, but it took way too long. The food itself was tasty, but the hassle to get it left me feeling irritated. I have had better experiences in other locations, which I think is a shame. " (*Curated Review*)
Archived Reviews (185)
" My friends and I had high hopes for this location, but sadly, we were left feeling let down. The burritos we ordered contained more rice than anything else, which was disappointing. The wait was extensive, and when we finally got our food, it simply didn’t have the punch of flavor we were looking for. Will likely choose another spot next time! " (*Curated Review*)
" I’ve eaten at Chipotle locations across the country, and this one barely makes it to the list. The staff was friendly enough, but my burrito turned out to be soggy due to an insufficiently toasted tortilla, which was a letdown. To top it off, I had an order error that took additional time to sort out, leading to frustrations on both ends. This might be the last location I visit from now on. " (*Curated Review*)
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