Chipotle Mexican Grill
Mexican Restaurant
$
2.9
(229)
Chipotle Mexican Grill has a reputation for serving up fast-casual Mexican fare, focusing on fresh ingredients, though many customers noted issues with the authenticity and quality of their food. While the flavor can be satisfactory, there are frequent complaints about the service, cleanliness, and preparation consistency. The atmosphere varies, with some reviews highlighting cleanliness while others report a chaotic dining environment.
Restaurant website: Website
Phone number: (937) 504-6329
Address: 2242 S Limestone St, Springfield, OH 45505, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don't know what all the fuss is about! I've tried Chipotle in different cities and locations, and while some were better than others, this one truly tops the list for me as the worst. The staff seemed overwhelmed and disorganized; the restaurant had a dirty vibe. The food they served was not fresh and looked like it had been sitting for a while. Now, I understand this is a fast-food place, but come on! I expected better. Extremely disappointed and won't return! " (*Curated Review*)
" So, I’ve tried Chipotle several times because everyone seems to know it, but I never really cared for it until my recent visit. The staff seemed overwhelmed, but they were working hard. I loved the barbacoa; it was packed with flavors! They had all the ingredients available that day, and my bowl felt hearty and fulfilling. While the ambiance felt a bit rushed, I appreciated the effort from the workers. " (*Curated Review*)
" For a fast-casual restaurant, Chipotle generally delivers good food. I’ve been here multiple times and found the staff helpful. However, it can get a bit chaotic during lunch rush hours. Also, sometimes they run out of certain ingredients, which is frustrating. The food has been consistently tasty, although one of my last visits, the beans served looked a bit mushy, which misled my overall impression. I still think it's a decent go-to if you’re craving Mexican fare. " (*Curated Review*)
" This Chipotle will not meet your expectations if you're looking for high-quality Mexican food. The quality lacked and several of the employees seemed clueless about how to make certain orders correctly. The service was also lacking; I waited over 25 minutes for a simple burrito! Ridiculous. I left feeling more annoyed than satisfied. Not coming back anytime soon. " (*Curated Review*)
" For a place known for fast food, I can’t believe how disjointed my experience was. I had to repeat my order multiple times, and the staff seemed spaced out. The food itself was decent when it finally arrived. I loved the spices on my chicken, but I can't get over how chaotic the place was. I do appreciate that they offer a good variety of choices, but I need to see more organization in how they manage the flow. " (*Curated Review*)
Archived Reviews (185)
" My friends and I had high hopes for this location, but sadly, we were left feeling let down. The burritos we ordered contained more rice than anything else, which was disappointing. The wait was extensive, and when we finally got our food, it simply didn’t have the punch of flavor we were looking for. Will likely choose another spot next time! " (*Curated Review*)
" I’ve eaten at Chipotle locations across the country, and this one barely makes it to the list. The staff was friendly enough, but my burrito turned out to be soggy due to an insufficiently toasted tortilla, which was a letdown. To top it off, I had an order error that took additional time to sort out, leading to frustrations on both ends. This might be the last location I visit from now on. " (*Curated Review*)
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