Rachels Mediterranean Grill
Mediterranean Restaurant
$
3.2
(95)
Unclaimed
This restaurant offers a variety of Mediterranean dishes, but many customers have noted inconsistencies in food quality and service. Although there are some positive mentions regarding the flavor and freshness of specific items, the overall dining experience is often marred by poor customer service and operational issues, which detracts from its authenticity.
Open until 8:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 730-1659
Address: 1267 East Ridge Road, Rochester, NY 14621, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've been coming here for a while now and the food is consistently delicious. Today, I tried the Falafel fresh from the fryer and I must say, wow! The crunch on the outside, the softness inside—it was heavenly! Staff were friendly and accommodating, making it a great visit overall. " (*Curated Review*)
" The service was snail-paced during my last visit. I felt invisible while waiting for my food, especially when I saw other tables getting served ahead of me. Sadly, the food was mediocre at best, lacking authenticity or punch. Not sure if I would return anytime soon. " (*Curated Review*)
" After hearing about this place, I decided to finally check it out, and I must say, the Lamb Gyro was delightful! The meat was tender and flavorful; however, I felt the service could have been more efficient. The environment is decent, but I've definitely experienced more vibrant atmospheres elsewhere. Still, I would come back for the food. " (*Curated Review*)
" The food I ordered was fresh and well-prepared! I really loved the flavor of the spices in the rice bowl. I would have rated higher if not for the long wait for my food. If they could work on their service speed, this could easily be a 5-star restaurant. " (*Curated Review*)
" The falafel and tahini sauce were excellent! However, everything else was lacking. The lentil soup tasted bland, and I hoped for a more authentic flavor. The environment felt rushed, probably due to the lack of staff during lunch. I wonder if this branch suffers from management issues as I've heard good things about the Henrietta location. " (*Curated Review*)
Archived Reviews (78)
" My recent experience was a roller coaster. Initially, the atmosphere was welcoming, and the service began well. I ordered a Chicken Rice Bowl that was decent but overly sauced. I also found the portion smaller than what I typically expect for the price. The staff were friendly but seemed new and untrained. I'll be hesitant to return but appreciated the food quality. " (*Curated Review*)
" The food is generally tasty, but I've had several occasions where my order was wrong. For a restaurant that specializes in Mediterranean cuisine, it's disappointing to see such inconsistency. The staff, while friendly, often seem overwhelmed, especially during rush hours. I love their Pita Bread, so I might give them one more try! " (*Curated Review*)
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