Rachels Mediterranean Grill
Mediterranean Restaurant
$
3.2
(95)
Unclaimed
This restaurant offers a variety of Mediterranean dishes, but many customers have noted inconsistencies in food quality and service. Although there are some positive mentions regarding the flavor and freshness of specific items, the overall dining experience is often marred by poor customer service and operational issues, which detracts from its authenticity.
Open until 8:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 730-1659
Address: 1267 East Ridge Road, Rochester, NY 14621, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I haven't eaten here in a while, but the Chicken Rice Bowl was tasty and filling. The service, however, could be improved as the staff seemed unprepared. The restaurant itself is clean, which is always a plus, but it needs to feel more welcoming. All in all, it's a decent spot for a quick meal. " (*Curated Review*)
" I went to Rachels with some friends last weekend. The food was great, but the service left a lot to be desired. We had a lot of mixed-up orders which added to the overall frustration. The restaurant itself was nice, but the staff should really work on their attention to detail. " (*Curated Review*)
" I can't say enough about the quality of the food! Each bite of my Lamb Gyro was bursting with flavor. The environment was inviting, and the staff were attentive—even during a busy lunch hour. I advise anyone who loves Mediterranean cuisine to check this place out. Just be prepared for a short wait during peak times. " (*Curated Review*)
" I recently ordered takeout for my family, and it was a huge disappointment. The order was mixed up, and it took ages to get the right items. The food quality was decent, but missing ingredients ruined the experience for me. The atmosphere seemed nice enough when I visited; I can't speak to that when taking out. " (*Curated Review*)
" Recently tried the Greek salad, and it was pretty disappointing. There was little feta and not much dressing; it felt somewhat bland. The atmosphere was quiet, which I liked, but given the food, I'm not sure I'd come back. " (*Curated Review*)
Archived Reviews (78)
" My recent experience was a roller coaster. Initially, the atmosphere was welcoming, and the service began well. I ordered a Chicken Rice Bowl that was decent but overly sauced. I also found the portion smaller than what I typically expect for the price. The staff were friendly but seemed new and untrained. I'll be hesitant to return but appreciated the food quality. " (*Curated Review*)
" The food is generally tasty, but I've had several occasions where my order was wrong. For a restaurant that specializes in Mediterranean cuisine, it's disappointing to see such inconsistency. The staff, while friendly, often seem overwhelmed, especially during rush hours. I love their Pita Bread, so I might give them one more try! " (*Curated Review*)
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