Jack in the Box

Fast Food Restaurant $ 3.7 (930)


Jack in the Box struggles with food authenticity and consistent service. While some customers enjoy the food, many have reported issues such as incorrect orders, cold meals, and unsatisfactory cleanliness. The restaurant's fast-food model sometimes compromises the quality and freshness expected by patrons.

Overall:

3.0

(756 reviews)

Authenticity:

2.5

Atmosphere:

3.0

Service:

3.1


Restaurant website: Website

Phone number: (903) 482-9450

Address: 121 Henry Hynds Expy, Van Alstyne, TX 75495, USA

Opening hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 2:00 AM
Saturday: 6:00 AM – 2:00 AM
Sunday: 6:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I have had multiple experiences at this Jack in the Box location. The nachos are good when they're fresh, but the last time, they were served stale and cold. The staff did what they could, but I could see they were overwhelmed. This is why I can't rate them higher. If you're in need of a quick snack, don't expect any decor or warm food, but the taste usually satisfies if you're patient. I still believe they have potential; they just need to streamline operations. " (*Curated Review*)

" Inconsistent service seems to be a theme at Jack in the Box. While my last visit was acceptable, I've had times where the service was horrendously slow. Each time I order, there is no guarantee that I'll receive what I actually asked for. Food can be hit or miss here. It's time the management worked on training employees properly. " (*Curated Review*)

" Let's be honest: Jack in the Box isn't a gourmet restaurant, but it has its moments. I visited a few weeks ago, and to my surprise, the food was fresh. I had a breakfast burrito that was surprisingly good for fast food. It's nice when you find that hidden gem, and the staff was friendly and efficient too. My only gripe would be the cleanliness; they could do a better job making sure the seating area is tidy. Nevertheless, I'll be back for more breakfast on the go. " (*Curated Review*)

" I stopped by for a late-night snack with friends. The location was surprisingly busy for that time, but the staff handled it well. I ordered the chicken strips combo and was pleasantly surprised at the flavor, though they could've been hotter. The curly fries were decent, and the portion sizes were generous. While the ambiance is nothing to write home about, it's a decent place to grab a bite on a whim. I think I'll return again, especially for their shakes! " (*Curated Review*)

" I had a pretty decent experience at this Jack in the Box! I ordered a large soda and a few tacos. The soda was good, but my tacos weren't very memorable. They didn't taste as fresh as I would have hoped, but they were still alright. The service was quick, and I appreciate that. I'll consider giving it another try as I have heard that breakfast items are actually pretty great! " (*Curated Review*)

Archived Reviews (746)

" I came in with low expectations and was pleasantly surprised! I ordered the chicken sandwich, which was pretty tasty, and the fries were perfectly seasoned. The staff was friendly, and the establishment was clean enough for a fast-food joint. Sure, it's not fine dining, but for a quick bite, it delivered. " (*Curated Review*)

" I truly wanted to like this place, but my experience left me underwhelmed. The food was cold, and my pick was completely wrong, which made for a frustrating dinner. When I addressed it with management, the response was lackluster. If they could just pay more attention to order accuracy and temperature, it would transform the experience. Until then, I won't be a repeat customer. " (*Curated Review*)

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