Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(1225)
Chipotle Mexican Grill at this location is characterized by poor service and cleanliness, though the authenticity of the food remains strong according to some customers. Many patrons express dissatisfaction with the atmosphere and service, emphasizing significant room for improvement in managing this establishment.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (716) 824-0394
Address: 4405 Milestrip Rd, Buffalo, NY 14219, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I dislike leaving bad reviews, but my experience here warranted one. The food tasted like typical Chipotle fare, but the entire restaurant felt run down. Trash and mess everywhere; it’s a shame because the food is good. I left feeling unsatisfied due to the lack of cleanliness. If they want to keep customers coming, they need to address these issues quickly. " (*Curated Review*)
" Came in looking for a classic Chipotle experience but was met with chaos. The tables were not cleaned, and the food prep area was messy. While the burrito I got was tasty, everything else involved made it less enjoyable. I would recommend they sort out their cleanliness issues before I consider returning. " (*Curated Review*)
" Came here based on love for Chipotle but left very unsatisfied. The food was good but I was shocked by the dirty conditions. The floor was sticky, and trash cans were overflowing. Staff were slow and unhelpful, it took an eternity to place my order. I will not come back if things don't change. " (*Curated Review*)
" I ordered online for pickup and was disappointed. My order was delayed, and the food quality was not what I expected. I noticed the cleanliness of the restaurant is an issue; trash bins were overflowing, and the atmosphere felt neglected. While the flavors were there, the overall experience diminished significantly due to the lack of attention to detail. " (*Curated Review*)
" My experience at this Chipotle didn’t live up to the brand’s standards. While I enjoy their burritos, the cleanliness issue at this location is a significant concern. The staff ignored my attempt to ask a question about the menu, and the environment was uninviting. I won’t return unless I hear that things have improved. " (*Curated Review*)
Archived Reviews (982)
" This visit left a lot to be desired. The food was as good as other Chipotles I’ve been to but the restaurant itself was filthy, which decreased my appetite. I felt my experience was tainted by the lack of cleanliness and the unprofessional staff. I hope they can step up their game moving forward. " (*Curated Review*)
" Tried out this Chipotle after hearing mixed reviews, but it wasn’t worth the trip. The flavors were there, but the unkempt surroundings made it uncomfortable to eat. The staff seemed indifferent and inattentive to customers. For the price, I expect more in terms of hygiene and service. " (*Curated Review*)
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