Jumbo House

Chinese Restaurant 4.2 (54)


Jumbo House is lauded for its delicious food, particularly its General Tso's chicken and dumplings, suggesting a focus on authentic flavors. However, there are notable concerns regarding its service and takeout-only policy, particularly during busy times.

Overall:

4.5

(55 reviews)

Authenticity:

4.1

Atmosphere:

4.0

Service:

3.8


Phone number: (606) 633-8388

Address: 94 Cs-1003, Whitesburg, KY 41858, USA

Opening hours

Monday: 11:00 AM – 10:30 PM
Tuesday: 11:00 AM – 10:30 PM
Wednesday: 11:00 AM – 10:30 PM
Thursday: 11:00 AM – 10:30 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 12:00 – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I've been coming to Jumbo House for years and it's always a delight. The food is consistently excellent and authentic, especially their delicious Kung Pao Chicken. Prices are reasonable, but I’ve noticed them creeping up a bit over the years. The staff is usually friendly, though sometimes they seem overwhelmed. The only downside was during my latest visit, I noticed they have limited seating available due to takeout restrictions which made it awkward for my group to find a place to sit while waiting. Overall, I still highly recommend this place for anyone craving authentic Asian cuisine! " (*Curated Review*)

" The first thing I noticed about Jumbo House was how inviting it felt once you got past the counter. The food was marvelous, especially their cream cheese wontons! If you're a seafood lover, their shrimp dishes are excellent, too. The only downside was the somewhat chaotic service; they had a bit of a line during my visit, and the staff seemed a little overwhelmed. Despite that, I can't fault them because the quality of food far outshines the shortcomings. I highly recommend giving it a try! " (*Curated Review*)

" After hearing good things about Jumbo House, I was looking forward to trying it out. Unfortunately, my experience didn't quite measure up. The food was decent, but I've definitely had better elsewhere. The General Tso's chicken was flavorful, but not as spicy as I like it, and the portion size felt a bit small for the price. The atmosphere was bland, and I found the service lacking—my order was mixed up, and I had to wait a bit too long to get it corrected. I might give it another try in the future, but my first visit left something to be desired. " (*Curated Review*)

" Our family loves getting takeout from Jumbo House! They offer incredible flavors, especially in their family-style meals. Although we usually get takeout, I sometimes wish they could accommodate dine-in services as meals taste best when enjoyed fresh. Nonetheless, the staff is always pleasant and friendly. I can’t recommend this place enough for Asian cuisine lovers looking for something fulfilling! " (*Curated Review*)

" I had high hopes for Jumbo House based on the reviews, but I was quite disappointed. While the food itself wasn’t bad, I felt it lacked that authentic flavor I was expecting. I tried the Sweet and Sour Chicken, which was decent but not memorable. The service was relatively fast, but the staff seemed rushed and not particularly friendly. I appreciated the cleanliness of the place but will likely seek out other options next time I'm craving Chinese food. It’s not awful, but it’s not what I envisioned. I wish they could step up their game because the location has potential! " (*Curated Review*)

Archived Reviews (45)

" Jumbo House is a great spot for quick takeout! The flavors reminded me of authentic Chinese food from my travels abroad. I ordered the sweet and sour pork, and it was delightful! The only downside, though, is the staff can be busy and sometimes forgetful. I've had a few times where my order took longer than expected. Regardless, I genuinely appreciate the quality and authenticity of the dishes served. " (*Curated Review*)

" After dining at Jumbo House, I can see why some people rave about this place. The food quality is high, and there's definitely a focus on authentic flavors. I opted for their house special lo mein, and it was splendid! My only issue was regarding the cash-only policy; it caught me off guard as I usually rely on my credit card. A solid choice for takeout, but I hope they consider a dine-in option in the future! " (*Curated Review*)

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