Pollo Regio

Mexican Restaurant 4.8 (114)


Pollo Regio offers a vibrant atmosphere with a strong emphasis on freshly prepared and authentic Mexican cuisine. Many customers appreciate the delicious flavors and quality of the food, along with the friendly and attentive service. However, there have been some mentions of inconsistency in certain dishes, which has raised questions about authenticity for a few diners.

Overall:

4.6

(103 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.7


Restaurant website: Website

Address: 8620 Burnet Rd, Austin, TX 78757, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Good for

  • Good for Children

Payment options

  • Credit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Finally got to check out Pollo Regio after hearing rave reviews! Was not disappointed! Everything from the cleanliness to the respectful service exceeded my expectations. I had their signature chicken plate, which was flavorful and satisfying. The salsas were bursting with flavor! Do try the spicy version as it adds a nice kick. It feels great to have a good spot for authentic Mexican food in the area. I’m already planning my next visit. " (*Curated Review*)

" As someone who grew up eating traditional Mexican food, I was a bit skeptical when I first heard about Pollo Regio. On my visit, I tried various dishes, including their famous half chicken and quesadillas. While I appreciated the cleanliness and friendly service, I found the food to be considerably Americanized. The loaded potato I ordered had nacho cheese instead of the expected shredded cheese, which was disappointing. Overall, I would say the atmosphere was pleasant, but the flavors could be more authentic to truly reflect what the restaurant's name implies. " (*Curated Review*)

" Feeling a bit nostalgic, I decided to revisit Pollo Regio after a year. While the environment remains vibrant and welcoming, I noted some changes in the food quality, which felt slightly off compared to earlier visits. The service continues to impress, though, with servers going out of their way to offer help. Overall, it's still a great option for casual Mexican dining, but I hope to see a return to those authentic flavors I loved. " (*Curated Review*)

" I wanted to love Pollo Regio, especially given its reputation, but I left feeling somewhat underwhelmed. While the cleanliness and service were commendable, the food just didn't hit the spot for me. I tried the tacos, which were decent but not what I would call authentic. I think there's potential here; perhaps with some refinement on the menu, they can elevate the dining experience more effectively. " (*Curated Review*)

" I visited Pollo Regio after hearing so much buzz about it, and while I did enjoy the food, I found the flavors to be a bit less robust than I expected. The service was warm and welcoming, and the atmosphere was pleasant and clean. I had the tacos, which were decent, but I wouldn't say they felt authentically Mexican. I think I might give it another shot, but I hope to taste more authentic flavors next time. " (*Curated Review*)

Archived Reviews (93)

" Pollo Regio is a great place for a quick bite or a sit-down meal. The restaurant has a really welcoming and family-friendly atmosphere, which is perfect for a casual night out. The food is good, but I wish it had a bit more authenticity. I tried the nachos, and while they were decent, I was hoping for more traditional flavors. However, the service was impeccable, and I would still recommend it to friends who are looking for a tasty meal. " (*Curated Review*)

" Delicious and authentic flavors! The enchiladas were to die for. I loved the attentiveness of the staff, especially Odaly, who made my visit very enjoyable. The restaurant itself was clean and had a warm atmosphere. It was my first time here, and I definitely plan to return! " (*Curated Review*)

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