Chipotle Mexican Grill
Mexican Restaurant
$
4.0
(822)
Chipotle Mexican Grill has experienced significant inconsistencies in service and food quality at this location. While some customers appreciate the authentic flavors typical of Chipotle's offerings, many express concerns about cleanliness and portion sizes, leading to a mixed perception of the overall dining experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (315) 736-2467
Address: 4815 Commercial Dr Suite 200, New Hartford, NY 13413, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Everytime I go to Chipotle, I hope for something incredible, but it never seems to match my expectations anymore. The cleanliness of the restaurant speaks volumes about how they care for the food they serve. Not to mention, the service has been lacking on all my visits lately, which is disappointing. Consensus: I wish for better! " (*Curated Review*)
" Not my best experience at Chipotle. The food was decent, but the overall state of the restaurant was hard to ignore. During busy times, they should have someone cleaning the tables. The portions for my burrito were less than what I've had before. I left feeling a bit unsatisfied. " (*Curated Review*)
" As a loyal Chipotle customer, I was deeply let down by my recent visit. The dining area was in disarray, with food remnants everywhere, and my order took too long to arrive. To make matters worse, the portion sizes felt like a joke! I really hope this location addresses these issues soon. " (*Curated Review*)
" I visited Chipotle last week and was really disappointed. The place was messy and the staff seemed overwhelmed. My order was incorrect upon pickup, and when I asked them to fix it, they were dismissive. I really expected better, especially since this is a place I've loved for years. Sadly, I won't be returning anytime soon. " (*Curated Review*)
" I always thought of Chipotle as a reliable spot for a quick meal, but my last visit shattered that perception. The restaurant was dirty, and I left with the feeling that the staff didn't care about service. I enjoyed my food when it finally arrived, but the portions were lower than expected. A troubling experience that makes me hesitant to return. " (*Curated Review*)
Archived Reviews (659)
" Despite enjoying Chipotle's food, my recent visit left a lot to be desired. The restaurant had a dirty floor, which is concerning for a fast-food establishment. Although the food was tasty, the portion sizes appeared smaller than what I remembered from my previous experiences. It’s a shame as I used to love eating here! " (*Curated Review*)
" Great possibilities but lacking execution. I visited Chipotle hoping for the usual quality, but the dirty environment was off-putting. The food itself was good though, even if the portions felt a bit scant for what I paid. If they cleaned up and treated their customers better, it could be a great place. " (*Curated Review*)
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