Chipotle Mexican Grill
Mexican Restaurant
$
4.0
(822)
Chipotle Mexican Grill has experienced significant inconsistencies in service and food quality at this location. While some customers appreciate the authentic flavors typical of Chipotle's offerings, many express concerns about cleanliness and portion sizes, leading to a mixed perception of the overall dining experience.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (315) 736-2467
Address: 4815 Commercial Dr Suite 200, New Hartford, NY 13413, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really excited to try Chipotle again after hearing good things, but my visit was very disappointing. The first thing I noticed was how messy the dining area was. There were trash and spilled drinks everywhere. The staff was frazzled, and it felt like they were short-staffed. I waited a long time for my order, and when I finally got it, the portions were less than what I expected. I’m not sure if I would come again. " (*Curated Review*)
" I was really looking forward to my Chipotle visit, but it turned into a disappointing experience. The restaurant was cluttered and messy, affecting my appetite. My meal itself didn't seem to have the usual freshness either. I felt rushed during my order, and the portions weren't what I expected. This location is in need of serious changes! " (*Curated Review*)
" I came here expecting the usual fresh and tasty burritos but was disappointed to find a dirty location. The environment left a lot to be desired, and the portion sizes were less than generous. Honestly, it felt like the staff was just going through the motions without putting much care into the food. I hope they improve. " (*Curated Review*)
" Had high hopes for my Chipotle visit, but things went south. The line was long, and the table I sat at was filthy. The staff seemed overworked and couldn't keep up with orders. I felt rushed and underwhelmed with my meal. It's disappointing because I usually enjoy Chipotle, but I might take a break from this location. " (*Curated Review*)
" I typically enjoy Chipotle’s food, but this particular visit was lacking. The restaurant was messy, making it hard to enjoy my meal. I also felt rushed when ordering; I didn’t even get to customize my food as I usually do. It was unfortunate since Chipotle usually has great choices. " (*Curated Review*)
Archived Reviews (659)
" Despite enjoying Chipotle's food, my recent visit left a lot to be desired. The restaurant had a dirty floor, which is concerning for a fast-food establishment. Although the food was tasty, the portion sizes appeared smaller than what I remembered from my previous experiences. It’s a shame as I used to love eating here! " (*Curated Review*)
" Great possibilities but lacking execution. I visited Chipotle hoping for the usual quality, but the dirty environment was off-putting. The food itself was good though, even if the portions felt a bit scant for what I paid. If they cleaned up and treated their customers better, it could be a great place. " (*Curated Review*)
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