Grandma Liu Hot Pot

Chinese Restaurant 4.0Google (284)


Grandma Liu Hot Pot is celebrated for its authentic malatang experience, with patrons often highlighting the freshness and quality of ingredients. The inviting atmosphere and friendliness of the staff also receive commendation, making it a popular choice among comfort food seekers. While some customers cite variability in service speed, overall satisfaction remains high.

Overall:

4.5

(239 reviews)

Authenticity:

4.2

Atmosphere:

4.0

Service:

4.1


Closed · opens 11:00 AM

Hours from Google · may not reflect holidays or recent changes

Phone number: (604) 370-5015

Address: 8388 Capstan Wy Unit 1463, Richmond, BC V6X 4A7, CanadaOpen in Google Maps

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 9:30 PM
Saturday: 11:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Restroom Available

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I had my first hot pot experience at Grandma Liu, and it was beyond my expectations! The variety was impressive, and I appreciated how you can control your spiciness level. The ambiance was clean and welcoming. Also, a bonus is the free drink promotion! I would suggest making sure to monitor how much you’re adding to avoid surprises at checkout. Overall, I can't wait to come back and try more; it's a unique dining experience! " (*Curated Review*)

" A solid hot pot place! I visited for a cozy dinner and ordered the malatang – the broth was rich and savory. I loved the flexibility to choose my own ingredients, which were all fresh. The price was fair considering everything is by weight. The only downside was that it got a bit crowded, which is expected for such a beloved place. The service was friendly, but they could use more staff during peak hours. Still, it’s definitely worth a visit for a delicious hot pot experience! " (*Curated Review*)

" I tried Grandma Liu's after hearing rave reviews, and I was incredibly pleased! The malatang was loaded with fresh ingredients and cooked to perfection. The atmosphere was comfortable and lively, making it an enjoyable experience overall. I look forward to my next visit to try out even more exciting combinations. Definitely a place I'd recommend! " (*Curated Review*)

" A welcomed discovery in Richmond! Authentic malatang flavors and the uniqueness of choosing your own ingredients. The atmosphere was vibrant yet cozy. I did feel that sometimes the servers were a bit overwhelmed, but they remained friendly throughout. Definitely coming back again—I hope they keep the quality consistent as it was my first time visiting and loved every bite! " (*Curated Review*)

" Visited Grandma Liu Hot Pot after hearing much about it and came away with a positive impression. The malatang had a great variety of fresh ingredients, and I enjoyed the rich taste of the broth. The overall environment was inviting, but the wait times could be better managed. If you're craving a good hot pot meal and love the malatang style, this place should be on your list! " (*Curated Review*)

Archived Reviews (229)

" Had a lovely evening at Grandma Liu. The food was very flavorful, and the option to customize my malatang was delightful. I also enjoyed the atmosphere, although it was quite busy. The staff was polite and did their best amidst the crowd. I’d suggest trying this place if you haven't already! " (*Curated Review*)

" First time trying out malatang, and I must say I was impressed! The flavors and spice levels were customizable to my liking. The ambiance was neat and cozy, even if it got crowded quickly. My only issue was the slight language barrier with some staff, but nothing too major. I could easily see myself becoming a regular here! " (*Curated Review*)

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