Jack in the Box
Fast Food Restaurant
$
3.2
(780)
The restaurant has received numerous complaints regarding the quality and authenticity of its food offerings. While some patrons praised the 24-hour service, overall feedback pointed towards low service standards and consistency issues in the order fulfillment process.
Restaurant website: Website
Phone number: (618) 462-9905
Address: 101 Homer M Adams Pkwy, Alton, IL 62002, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Upon arriving, I was taken aback by how friendly the staff was, even with a crowded store. Although my order was slightly mixed up, they went above and beyond to resolve my issue with a smile. Supplies were running a bit low, but the food tasted fresh, which ultimately salvaged my experience. " (*Curated Review*)
" I thought I’d give Jack in the Box another chance after a bad experience a few months back. This time around, I ordered onion rings and a burger. The burger was dry, and I had to wait far too long for my food again. The service was decent - they tried to be helpful, but I left feeling disappointed once more. " (*Curated Review*)
" I had a surprisingly good experience at Jack in the Box. The food was fresh, and while it took a bit, the staff were attentive. My order was finally correct, and it was tasty. I felt it was a step up from previous visits! " (*Curated Review*)
" Great location for late-night cravings! I enjoyed the tacos, they tasted fresh, and the service was speedy. It can get a bit noisy, but overall a solid choice for fast food! Would recommend if you want something quick. " (*Curated Review*)
" I’ve been to this Jack in the Box a few times, and while the staff is friendly, the food has been inconsistent. Last visit, my burger was great, but the fries were cold. They need to tighten up their operations to improve the overall experience! " (*Curated Review*)
Archived Reviews (626)
" A complete disappointment! I ordered a meal that took forever to arrive, and when it finally did, it was not as described. The burger was missing components, and even the fries were cold and stale. The service staff were polite, but that doesn’t excuse the terrible management of this location. " (*Curated Review*)
" After my experience, I am unlikely to return to this location. My food took an eternity to arrive, and when it did, it was wrong. Every time I've visited, there's been some sort of issue with my order. I'm tired of getting cold fries and incorrect orders. " (*Curated Review*)
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