Jack in the Box
Fast Food Restaurant
$
3.2
(780)
The restaurant has received numerous complaints regarding the quality and authenticity of its food offerings. While some patrons praised the 24-hour service, overall feedback pointed towards low service standards and consistency issues in the order fulfillment process.
Restaurant website: Website
Phone number: (618) 462-9905
Address: 101 Homer M Adams Pkwy, Alton, IL 62002, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My visit was pleasant; I enjoyed my food, and the employees were friendly. I ordered a couple of tacos, and they hit the spot! The only downside was the noise level in the restaurant. Overall, though, I'd come back again for the food. " (*Curated Review*)
" I must say the location I visited has lousy management. My order was not only wrong but also took ages to make. I was so frustrated that I almost left without my food. When I finally got it, the burgers weren't fresh at all. I would not recommend this place to anyone expecting good fast food. " (*Curated Review*)
" I have to say, I'm very disappointed. The last time I visited, my food was not only wrong, but the service was also very unhelpful. The person at the counter seemed distracted and uninterested in helping me. I can't see myself coming back after this experience. " (*Curated Review*)
" I visited Jack in the Box late at night, looking for some comfort food. The tacos were acceptable but not as fresh as I remembered. The service was a bit slow, and my fries were cold upon arrival. I appreciate that it's open 24/7, but I'd like my food to be better. Hoping they can improve in the future! " (*Curated Review*)
" The lack of cleanliness was shocking at this location. The tables were dirty, and it felt rather neglected. The food was decent, but the overall state of the restaurant made me hesitant to enjoy my meal fully. The service was not bad, but they need to improve the environment drastically. " (*Curated Review*)
Archived Reviews (626)
" A complete disappointment! I ordered a meal that took forever to arrive, and when it finally did, it was not as described. The burger was missing components, and even the fries were cold and stale. The service staff were polite, but that doesn’t excuse the terrible management of this location. " (*Curated Review*)
" After my experience, I am unlikely to return to this location. My food took an eternity to arrive, and when it did, it was wrong. Every time I've visited, there's been some sort of issue with my order. I'm tired of getting cold fries and incorrect orders. " (*Curated Review*)
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