El Pollo Loco
Mexican Restaurant
$
4.1
(2050)
El Pollo Loco offers a varied menu with grilled chicken being its specialty, praised for its flavor and authenticity. Customers often enjoy the fresh taste of the food, though experiences with service and atmosphere can be inconsistent.
Restaurant website: Website
Phone number: (510) 234-0097
Address: 13139 San Pablo Ave, Richmond, CA 94805, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco is my go-to for grilled chicken cravings! I can always count on them for consistently delicious meals. The service can be hit or miss, especially during peak hours, but the food more than makes up for it. The chicken is juicy, and I love their flavorful sides! " (*Curated Review*)
" I visited El Pollo Loco last weekend for dinner and tried their birria tacos. I have to say, I was shocked at how flavorful they were! Tacos often disappoint at fast food restaurants, but these were served with delicious consomé on the side that elevated the meal. Staff was friendly and the order was complete. I think I've found my new favorite place for taco nights! " (*Curated Review*)
" I've been a regular at El Pollo Loco for years, and the quality has been quite consistent. The chicken is why I keep coming back—grilled to perfection every time! However, I’ve noticed some discrepancies in the service lately; on my last visit, they seemed understaffed. I really hope they can maintain their great food and improve the service because it’s always worth it for the chicken. Highly recommend going during non-peak hours! " (*Curated Review*)
" Despite the mixed reviews, I decided to try El Pollo Loco myself and I must say I was pleasantly surprised. The birria tacos were surprisingly authentic, bursting with flavor, and came with a rich consomé that paired perfectly. The service was a bit chaotic, but my order was correct, and the team worked quickly to accommodate everyone. I'd recommend it to anyone craving good Mexican grilled chicken! " (*Curated Review*)
" Had a good experience ordering online, but when I arrived to pick my meal, there was a mix-up. They mistakenly gave my order to someone else. Though it was frustrating, the staff was quick to rectify the situation and get me my food. The grilled chicken tacos were on point, flavorful and authentic. Will come back after the mix-up! " (*Curated Review*)
Archived Reviews (1642)
" After hearing rave reviews about El Pollo Loco, I decided to try their grilled chicken. I was amazed at how well it was cooked. Juicy and flavorful, it was one of the best fast food experiences I've had! The staff was friendly despite the rush, but I did have to wait a while for my food. Overall a great spot! " (*Curated Review*)
" My experience at El Pollo Loco was largely positive. The chicken is marinated and grilled to perfection every time. I love that they incorporate authentic flavors in their meals. Just a minor complaint, I wish the portions were a bit larger for the price, but overall a good value for delicious food! " (*Curated Review*)
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