El Pollo Loco

Mexican Restaurant $ 4.1 (2050)


El Pollo Loco offers a varied menu with grilled chicken being its specialty, praised for its flavor and authenticity. Customers often enjoy the fresh taste of the food, though experiences with service and atmosphere can be inconsistent.

Overall:

4.0

(1652 reviews)

Authenticity:

4.2

Atmosphere:

3.9

Service:

3.4


Restaurant website: Website

Phone number: (510) 234-0097

Address: 13139 San Pablo Ave, Richmond, CA 94805, USA

Opening hours

Monday: 9:30 AM – 11:30 PM
Tuesday: 9:30 AM – 11:30 PM
Wednesday: 9:30 AM – 11:30 PM
Thursday: 9:30 AM – 11:30 PM
Friday: 9:30 AM – 11:30 PM
Saturday: 9:30 AM – 11:30 PM
Sunday: 9:30 AM – 11:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I visited El Pollo Loco for the first time last week, and I was blown away by how delicious the grilled chicken was. It was perfectly seasoned, juicy, and had a wonderful smoky flavor that reminded me of authentic Mexican street food. The size of the portions was more than enough for the price, and I left feeling very satisfied. The service was friendly, though a bit slow, but that could be attributed to peak time. Definitely coming back! " (*Curated Review*)

" Tried El Pollo Loco for the first time this week. The chicken was flavorful and had just the right amount of seasoning! I enjoyed the chili poblano dip, which paired beautifully with the crispy tortilla chips. The serving sizes were generous. Service could have been quicker, but I would definitely visit again to try their other dishes! " (*Curated Review*)

" I had a disappointing visit at El Pollo Loco. The chicken was tough, and my order was wrong. The server didn’t seem to care much about resolving the issue, and it felt like a chore to have to follow up. I might try another location next time rather than risk another bad experience here. " (*Curated Review*)

" Just got back from El Pollo Loco and I’m absolutely raving about their chicken avocado bowl! It was fresh, flavorful, and packed with all the right ingredients. The price was great for the portion size, and it filled me up perfectly. Only downside was that the dining area could have been cleaner, but it didn't take away too much from the experience. Can't wait to return for another bowl! " (*Curated Review*)

" El Pollo Loco is usually my go-to for casual dining, but unfortunately, my last visit left a lot to be desired. The ambiance felt chaotic, and while I was hungry, I was disappointed by slow service. The chicken was decent but not as good as usual. I might take a break from this spot for a bit until they sort things out. " (*Curated Review*)

Archived Reviews (1642)

" After hearing rave reviews about El Pollo Loco, I decided to try their grilled chicken. I was amazed at how well it was cooked. Juicy and flavorful, it was one of the best fast food experiences I've had! The staff was friendly despite the rush, but I did have to wait a while for my food. Overall a great spot! " (*Curated Review*)

" My experience at El Pollo Loco was largely positive. The chicken is marinated and grilled to perfection every time. I love that they incorporate authentic flavors in their meals. Just a minor complaint, I wish the portions were a bit larger for the price, but overall a good value for delicious food! " (*Curated Review*)

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