Jack in the Box
Fast Food Restaurant
$
3.6
(1486)
Jack in the Box has received numerous complaints about food quality, service, and cleanliness. Customers have pointed out concerns regarding food authenticity, with inconsistent preparation and order accuracy being frequent topics. While some patrons enjoyed specific items, the overall sentiment trends negative.
Restaurant website: Website
Phone number: (409) 740-7222
Address: 5028 Broadway Avenue J, Galveston, TX 77551, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" On a recent trip, I decided to have the classic chicken nuggets. They were surprisingly delightful! However, I also ventured to order some fries, which were a bit soggy and cold. The atmosphere was busy but welcoming. I felt like the staff could have managed the crowd better, and it certainly influenced my overall satisfaction. Good food does not make up for poor service. " (*Curated Review*)
" I am a huge fan of their breakfast options, especially the croissant sandwiches. However, my last experience involved a forgotten item in my order. The staff seemed a bit overwhelmed and forgot to include my coffee. It was disappointing after such a long wait, but the food that I had was satisfying. I would still recommend it, but they need to focus on order accuracy. " (*Curated Review*)
" Jack in the Box might not be everyone's first choice for a quick meal, but sometimes, it hits the spot! I ordered their ultimate cheeseburger, and while it was satisfying, the wait time was significantly long. It almost felt like they forgot about my order. The staff was okay, but they didn't seem motivated. I think I might come back for the food, but the service needs some work. " (*Curated Review*)
" Ordered a late-night snack and was shocked at how poorly everything was put together. The tacos were falling apart, and I received the wrong drink. The service was also noticeably unfriendly. This isn't the fast-food experience I expected. I would recommend higher standards in both preparation and service. I might not come back for a while unless there's significant changes. " (*Curated Review*)
" I had a mixed experience at Jack in the Box. While the tacos were good, everything else was underwhelming. The burger was dry and did not meet my expectations at all. Even the service felt unwelcoming; they seemed more interested in closing up than serving customers. I feel like the restaurant needs a thorough overhaul of staff training. " (*Curated Review*)
Archived Reviews (1190)
" I was really craving a late-night snack, so I decided to hit up Jack in the Box. I ordered the spicy chicken sandwich and curly fries. To my surprise, the sandwich was quite tasty and had the right amount of spice. However, the service was disheartening. The staff seemed overwhelmed and uninterested, which took away from the experience. Overall, decent food but poor service. " (*Curated Review*)
" I visited Jack in the Box expecting a quick meal during a lunch break but was met with long lines and not-so-friendly staff. My burger was decent but lacked the flavor I was expecting. The fries were just alright, and not worth the price. Unfortunately, the overall experience fell flat and I do not think I will return. " (*Curated Review*)
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