Panda Express
Chinese Restaurant
$
3.4
(350)
The restaurant has struggled with food freshness and service quality, leading to disappointing customer experiences. Many reviews emphasize the lack of authenticity and the frustration with portion sizes and availability of popular items.
Restaurant website: Website
Phone number: (469) 490-1728
Address: 601 W Princeton Dr, Princeton, TX 75407, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I cannot stress how much I love this Panda Express! Despite a few hiccups in the past, every time I visit, my meals are consistently delicious. I tend to stick with the orange chicken and fried rice, and I'm always impressed by how fresh and flavorful they are. The service has noticeably improved, too, with friendly staff who are attentive to your needs. This is definitely the best location in town, and I recommend it to friends and family! " (*Curated Review*)
" Panda Express has been a staple for my quick lunches, but my recent experiences have left me feeling frustrated. They seem consistently out of key items during peak hours, which is quite annoying, especially since I often have limited time to eat. The food I do get varies in quality – sometimes it's freshly made, but too often it's lukewarm or has been sitting too long. Additionally, the service can be slow, and I often find myself waiting at the counter, even when no other customers are present. I want to keep coming back, but they need to step it up! " (*Curated Review*)
" To be frank, I'm usually not impressed with this Panda Express location. The food tends to be average at best, and recently my experience took a turn for the worse. There was a hair in my fried rice, and when I raised the issue with management, their response was less than satisfactory. It was disappointing because I used to enjoy their orange chicken, but now I'm hesitant to return. The lack of professionalism was unacceptable. " (*Curated Review*)
" I regularly stop by Panda Express for a quick lunch. Most of the time, the food is satisfactory, but lately they've been inconsistent with their service. My last visit had a long line, and I barely made it back to my office in time for a meeting. Additionally, they were out of some entrees, which was frustrating. I think they need to focus on restocking their favorites regularly. Despite this, the taste of the orange chicken has always been a hit. " (*Curated Review*)
" I come to Panda Express quite often, and it's usually a good experience. However, during my last visit, I noticed that the staff seemed overwhelmed. They often ran out of items, and I had to wait for a fresh batch of honey walnut shrimp. While I understand it happens, the wait was rather frustrating. When I did get my food, it was delicious and fresh as always, so overall, I would still recommend this place. " (*Curated Review*)
Archived Reviews (282)
" My family decided to try this Panda Express for a quick dinner, and we were disappointed with our experience. The food came out very slow, and when we finally received it, a couple of items were incorrect. The sweet and sour chicken was too sweet, lacking balance, and my plate had very little chicken overall. I appreciate the effort the staff put in, but this location really needs to improve its quality and service. " (*Curated Review*)
" As someone who usually enjoys Panda Express, I feel let down by this location. The last two times I visited, the service was excessively slow. It took nearly 30 minutes to get my food, and they even got my order mixed up. This is disheartening because, when they do serve well-prepared food, it’s quite good. However, the inconsistency in service keeps me from wanting to come back too frequently. " (*Curated Review*)
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