El Jalisco

Mexican Restaurant $$ 4.0 (63)


El Jalisco is often celebrated for its authentic Mexican cuisine, particularly appreciated for its homemade elements, including tortillas. While some customers have expressed dissatisfaction with the service and atmosphere, the quality and authenticity of the food tend to shine through.

Overall:

3.6

(62 reviews)

Authenticity:

4.2

Atmosphere:

3.3

Service:

3.5


Phone number: (423) 479-9026

Address: 58 Mouse Creek Rd NW, Cleveland, TN 37312, USA

Opening hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" After hearing about El Jalisco for so long, I finally took a visit and I can confirm that the food is very authentic. The chicken mole was rich and flavorful, and the tortillas tasted fresh and homemade. The staff was friendly but a little slow to respond. Overall, I left happy and will definitely be coming back to explore more options. " (*Curated Review*)

" El Jalisco surprised me with its generous portions! I ordered the burrito and was unable to finish it! It was incredibly delicious and packed with ingredients. The service was pleasant, though could have been faster at peak time. I'd suggest trying their specialty drinks next time. " (*Curated Review*)

" Overall, El Jalisco provided a pleasant dining experience! The tacos were fantastic—just the right spices, and the staff were quite friendly. The only downside was the restaurant was a bit cold for my liking. Otherwise, I’ll definitely be back for more delicious dishes! " (*Curated Review*)

" I must say, I wasn’t impressed when I first walked in. The decor was minimal and gave no real vibe of a Mexican restaurant. However, I was blown away by the mole sauce on my chicken! It was rich and complex and paired deliciously with the sides. The best part was the price! Very reasonable for such extraordinary flavors. I hope they improve on their ambiance, as the food deserves better recognition. " (*Curated Review*)

" My family and I have visited El Jalisco a couple of times, and while the food has been constantly delicious, the service can be hit or miss. The enchiladas are really hearty! But I can’t help but feel it can be more organized. Once, we had to wait a long time just to place our order despite it not being very busy. The flavors keep bringing me back, though. " (*Curated Review*)

Archived Reviews (52)

" Every time I visit El Jalisco, I fall in love with the flavors all over again! The quesadilla with chicharron is a must-try! The food never disappoints—super fresh and authentic. However, each visit presents slight hiccups in service timing. Still, I’ll keep coming back for the fantastic food. Highly recommend it! " (*Curated Review*)

" What a delightful find! We tried the beef burrito, and it was hands-down the biggest burrito I’ve ever seen! Full of flavor and absolutely filling. The vibe of the restaurant could use a bit of charm but the authentic dishes like the sopes redeemed it. Overall, it's more about the food here than the atmosphere. " (*Curated Review*)

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