El Pollo Loco
Mexican Restaurant
$
4.1
(679)
El Pollo Loco stands out for its grilled chicken offerings, which are generally praised for their flavor and quality, although there are occasional complaints about inconsistencies in service and food freshness. The ambiance is typically welcoming, creating an enjoyable dining experience.
Restaurant website: Website
Phone number: (818) 765-7603
Address: 12643 Sherman Way, North Hollywood, CA 91605, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I cannot express how disappointed I was with my visit. I ordered an 8-piece family meal and what I received were dried-out chicken pieces that seemed like they had been sitting out all day. To make matters worse, my side orders were incorrect. The employees were friendly, but that didn’t make up for the horrible food quality. I left feeling unsatisfied and will think twice before returning to this location. " (*Curated Review*)
" I've had better experiences at other El Pollo Loco locations. This one fell flat for me. The chicken was dry and didn’t have its usual flavor. The tables were also sticky, which didn’t contribute to the best dining experience. I hope they step up their game because I'd love to see this place thrive. " (*Curated Review*)
" El Pollo Loco has been my go-to restaurant for quick meals for years. The grilled chicken is consistently good, and their sauces add great flavor. The service at this location has improved significantly; I've had only positive experiences during my visits lately. I hope they keep it up! " (*Curated Review*)
" This place is a go-to for me! The chicken is always juicy, and the seasoning is on point. One thing that stood out was the freshness of their dishes, something I truly value in a fast food setting. I've tried almost everything on the menu and haven't been disappointed yet. Can't wait for my next visit! " (*Curated Review*)
" El Pollo Loco is usually my favorite, but this visit was not pleasant. The chicken tasted off, and my sides were incorrect. It took quite a long time to fix the issue too. The staff was trying their best, but it was not a good experience overall. I might come back, but I have my doubts. " (*Curated Review*)
Archived Reviews (545)
" I can always rely on El Pollo Loco for quick, quality meals. The dishes are bursting with flavor, especially the grilled chicken! The environment is usually upbeat and filled with friendly faces. It’s always a pleasure to eat here, and the prices are fair. " (*Curated Review*)
" What a delightful experience! I ordered the chicken platter with sides to share among the family, and it was a hit! The flavors were spot on, and everyone loved it, including the kids. Staff were energetic and friendly, creating an enjoyable atmosphere. I can't wait to return for another family meal. " (*Curated Review*)
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