El Pollo Loco
Mexican Restaurant
$
4.0
(667)
El Pollo Loco is widely praised for its flavorful grilled chicken and variety of healthy meal options, reflecting a strong sense of authenticity in its offerings. Many customers appreciate the exceptional service and friendly staff. However, there are occasional concerns about consistency with food quality and adherence to orders.
Restaurant website: Website
Phone number: (760) 643-0600
Address: 495 S Melrose Dr, Vista, CA 92081, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I recently visited El Pollo Loco and was thoroughly impressed! The grilled chicken is consistently juicy and flavorful, and their bowls are the perfect blend of fresh ingredients. The staff was super friendly, making the experience even better. The clean environment was an added bonus. I highly recommend their chicken tostada - it’s a crowd-pleaser! I plan to come back regularly. " (*Curated Review*)
" Honestly, this is one of my least favorite locations. The chicken was dry and overcooked on my visit. The service was friendly, but it felt like they were overwhelmed. I don’t think I’ll be returning anytime soon, as my last few experiences have been disappointing. " (*Curated Review*)
" The chicken here is often juicy and flavorful. However, I’ve had inconsistent experiences, particularly with the service. Sometimes they forget parts of my order, but other times I'm in and out very quickly. It’s an alright spot for a quick meal, but I've had better experiences elsewhere. " (*Curated Review*)
" El Pollo Loco was recommended by my friend, and it did not disappoint! Walked in and was greeted immediately. The staff is friendly and knowledgeable about the menu. I went for the chicken tostada, and it’s legit! Authentic flavors and generous portions absolutely worth the price. I stayed to enjoy the atmosphere which was vibrant and clean. I will definitely return with my family! " (*Curated Review*)
" Pretty good for fast food! You get a solid amount of food that tastes fresh. I am usually in and out pretty quickly, which is great for my busy schedule. The drive-thru staff is friendly and always checks on my order. The chicken salad I got was fresh, but I’d recommend adding more toppings. Overall, satisfied by the experience! " (*Curated Review*)
Archived Reviews (535)
" Was excited to try their new menu item, but I was let down. The new dish was bland and lacked the vibrant flavors I expected. Despite that, the service was personable and I appreciated the friendly attitude of the staff. I'll give it another go before making a final judgment. " (*Curated Review*)
" Overall, I’m a fan of El Pollo Loco! They provide a good blend of healthy and tasty food options, and their commitment to freshness shows. Their staff operates very smoothly even during busy times. I appreciate the quick service, and I know I can expect decent quality each time I visit. " (*Curated Review*)
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