El Pollo Loco
Mexican Restaurant
$
3.7
(975)
El Pollo Loco is a popular fast-food chain that offers a variety of grilled chicken dishes. Many customers appreciate the authenticity of the food, with numerous reviews highlighting its flavor and quality. The restaurant atmosphere is generally praised as clean and inviting, although service quality can be inconsistent. Overall, diners seem willing to return for the tasty food and welcoming environment.
Restaurant website: Website
Phone number: (435) 627-8354
Address: 745 W Telegraph St, Washington, UT 84780, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a delightful meal at El Pollo Loco! Their grilled chicken was seasoned to perfection, and I loved the various salsa options available. The staff was friendly and prompt in their service, which added to my overall experience. It's a great spot for quick dining with quality flavors! " (*Curated Review*)
" El Pollo Loco is a place I used to love, but my last visit left a lot to be desired. The food was mediocre, the chicken was overcooked, and the sides were not flavorful. Service was just okay; my order took longer than expected. I may try again, but I hope for a better experience. " (*Curated Review*)
" Unfortunately, my visit to El Pollo Loco did not live up to the hype. I found the chicken to be a bit too salty for my taste, and the sides were not as fresh as I expected. Additionally, the staff seemed overwhelmed, leading to slower service. While I may give them another chance, I hope for a better experience next time. " (*Curated Review*)
" I was not too impressed with my meal at El Pollo Loco this time. I found the chicken lacking flavor and very chewy. The service was nothing special either; the staff seemed a bit disinterested in providing good customer care. I expected more quality from a place with such a reputation. " (*Curated Review*)
" Eating at El Pollo Loco was nice, but not as great as I hoped. While the chicken was tasty, the service was slow, and some items were missing from my order. I also found the prices a little steep for what you get. It's a decent place if you're craving fast food, but I think there are better options if you're looking for authentic Mexican cuisine. " (*Curated Review*)
Archived Reviews (782)
" El Pollo Loco is my go-to place for delicious grilled chicken. The quality has been consistent, but my recent visit made me question management again. I found some areas were not as clean, which detracted from the experience, and it took a long time for my order to come out. Great food can sometimes overshadow poor service, but I hope to see improvements. " (*Curated Review*)
" My experience with El Pollo Loco was okay but not great. The chicken was decent, and while the atmosphere was pleasant, I felt the staff could be more attentive. I had to wait awhile for someone to take my order, which wasn’t ideal. I look forward to trying again hoping for a better experience. " (*Curated Review*)
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