Hong Kong Express
Chinese Restaurant
$
4.0
(134)
Hong Kong Express features a range of primarily authentic Chinese dishes that receive commendations for their flavor and generous portions. However, the atmosphere and service have reported inconsistencies, with some customers experiencing rudeness or long wait times. Despite this, many guests are drawn back by the satisfying taste of the food and its reasonable prices.
Closed · opens tomorrow 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Phone number: (718) 456-1858
Address: 989 Wyckoff Ave, Ridgewood, NY 11385, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had a dinner takeout from Hong Kong Express yesterday, and it was quite an experience. The fried rice was fluffy, but the chicken in my dish was overcooked, leaving it quite chewy. To make matters worse, the lady had a bad attitude when I asked if I could have some extra sauce. I get nervous when I see rude staff, especially in restaurants! I can either be easily deterred by such experiences, but the food still has its charm. I’ll likely give it another shot while hoping the service improves. " (*Curated Review*)
" When I first walked into Hong Kong Express, I noticed how clean and organized it was. The aroma of food was fantastic! The service, however, was a little confusing; the order-taker was not overly friendly and was rather curt. I placed a simple chicken and broccoli order. Waiting was the challenging part, but the wait was absolutely worth it! Freshly prepared, the food had the right amount of sauce and seasoning—delicious! I will give it another shot despite the service hiccup. " (*Curated Review*)
" Hong Kong Express has become my regular takeout choice. Their chicken fried rice is delightful, and I love that they use high-quality ingredients in their meals. However, there was a time when I received an order that didn’t meet my usual expectations. It was a bit bland for my taste, leaving me disappointed. Customer service still remains a point of improvement, though. Even with these hiccups, the value keeps bringing me back. " (*Curated Review*)
" I've been to Hong Kong Express plenty of times, and each time it has been delicious! The contrast of flavors brings me back every time. Their Chicken Curry is fantastic! But I have to mention there have been instances of messy service. During my last visit, I waited a long time just to pick up a single order! It was a bit disappointing, but the flavor saved the day—definitely going to recommend it to friends! " (*Curated Review*)
" I can't express how much I love this place! Their sesame chicken is absolutely amazing, with just the right balance of flavors, and the portion sizes are very filling. I often find myself going back for that same dish. Just an FYI – their delivery can take a bit longer than expected, but once you get that food, it’s worth the wait. The only downside might be the service when calling to place orders; sometimes the lady on the phone is rather curt. Still, I highly recommend Hong Kong Express for authentic Chinese food at a great price. " (*Curated Review*)
Archived Reviews (109)
" My family and I decided to try Hong Kong Express last weekend, and it was a mixed bag. While the food arrived hot and fresh, I must say that the customer service was lackluster. The lady at the front seemed quite overwhelmed and didn’t have the patience to answer my questions about the menu. However, once we dug into the meal, things turned around. The chicken was flavorful, maybe a bit on the salty side, but overall, I was pleased. I'd consider going back but only if I had a little more patience for the service. " (*Curated Review*)
" I frequently visit Hong Kong Express for their lunch specials, and I'm always impressed! The General Tso's Chicken is my personal favorite, crispy on the outside and tender on the inside. The portions are so generous that I often have leftovers for dinner. The lady who takes orders can be a bit brusque, but I suppose it's just her way! Overall, it's my go-to spot for a quick and satisfying meal. " (*Curated Review*)
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