Osmow's Shawarma
Middle Eastern Restaurant
4.1
(451)
Osmow's Shawarma has received mixed reviews, notably struggling with food consistency and overall service quality. While certain dishes like chicken and falafel have had a fan base, several customers have raised concerns regarding food authenticity and hygiene. The customer service has received widespread criticism, which affects the overall dining experience.
Restaurant website: Website
Phone number: (905) 458-5500
Address: 11825 Bramalea Rd Unit 5, Brampton, ON L6R 3S9, Canada
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, this place used to be my go-to for shawarma, but after trying this branch again, I think I need to stop going. The chicken tasted bland, and there was a serious lack of toppings, making it an unsatisfying meal overall. I won’t be back. " (*Curated Review*)
" My experience was merely average. I ordered a mixed shawarma plate, and it was alright but nothing special. The chicken tasted decent; however, the service was lackluster, with staff who seemed unfocused. Possibly would consider to visit again, but only if I was in the area. " (*Curated Review*)
" I cannot stress enough how bad my experience was. The service was unfriendly, and when I asked about my order, the staff acted as if I were bothering them. The chicken shawarma I received was bland and not worth the price, leading me to leave disappointed and hungry. " (*Curated Review*)
" This would be the last time I visit. My falafel wrap was overly dry and lacked any real flavor. The staff was focused on their own chatter rather than the customer. This might be a popular chain, but this location needs serious improvement. " (*Curated Review*)
" I used to enjoy visiting this branch, but recent experiences have caused a change of heart. Each visit has left me feeling like my meal was missed in quality and portion. They seem to be focusing too much on take-out orders, neglecting on-site customers. A real letdown. " (*Curated Review*)
Archived Reviews (362)
" The last visit made me rethink my choice of going here. The food lacked originality and warmth. The service was subpar, giving off an impression that they might not care about their customers. Might give this place a rest for a while; it’s not the Osmow's experience I remember. " (*Curated Review*)
" The last visit made me reconsider my loyalty to Osmow's. I ordered extra garlic sauce but got very little, despite how much I pay for it. Also, their fries were not cooked properly, leading to an unsatisfactory meal overall. The inconsistency in portion sizes is clearly visible when comparing my dish to my friend's which looked much better. " (*Curated Review*)
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