Sopapilla Express
Mexican Restaurant
$
4.4
(740)
Sopapilla Express appears to provide a mostly authentic Southwestern dining experience, particularly known for its sopapillas. However, while many reviews praise the food and its variety, there are notable grievances concerning service inconsistencies and order accuracy, which can impact customer satisfaction.
Restaurant website: Website
Phone number: (740) 366-7597
Address: 1655 N 21st St, Newark, OH 43055, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Disappointing. The sopapillas were overcooked this time, and the wait was ridiculously long. I wasn't pleased with how my concerns were handled; the staff didn't seem to take my comments seriously. It used to be a great spot for us, but I think I'll be looking elsewhere next time. " (*Curated Review*)
" Had an outing with colleagues and stopped at Sopapilla Express. Everybody loved their meals! The service was brisk and helpful; I was particularly impressed by how quickly we received our food. The portions were quite hearty, so it’s great value for the price. I will definitely be coming back for lunch again soon! " (*Curated Review*)
" While the food was decent, I was really let down by the service. There was a mix-up with my order that took too long to resolve, and the staff didn’t seem to care. I appreciate the flavors in their sopapillas, but with such poor service, I might think twice before returning. " (*Curated Review*)
" An okay experience overall. The sopapillas were decent, but I've definitely had better. The service could be improved; it felt like the staff was rushing us through our meal. I might consider coming back to give it another chance because it’s a local spot, and I want to support them, but they need to up their game a bit. " (*Curated Review*)
" I recently celebrated a special occasion at Sopapilla Express with my family. We tried almost everything on the menu, and they did not disappoint! The portions were generous, and every dish tasted fresh and flavorful. The staff even congratulated us, which made the whole experience feel warm and welcoming. If you haven’t tried their sopapillas yet, you are missing out! I definitely will be coming back for more. " (*Curated Review*)
Archived Reviews (594)
" While the sopapillas are delicious, I have to mention the inconsistency in service during my visits. I waited a long time for my food today, which was a letdown because the food is typically outstanding. Nevertheless, the atmosphere remains casual and friendly, drawing me back to give them another try soon. " (*Curated Review*)
" I've traveled quite far to visit Sopapilla Express multiple times. The food is consistently good, both in taste and quality; their chicken sopapillas are my favorite. I appreciate the friendly service, even during busy hours. If you're ever in the area, make sure to stop by for a delightful meal! " (*Curated Review*)
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