Taco Bell

Fast Food Restaurant $ 3.6 (651)


Taco Bell at this location has received a lot of negative feedback regarding their food quality, consistency, and service. Many customers have noted issues with stale food, incorrect orders, and overall unappetizing meals, indicating that the food lacked authenticity and was uninspired.

Overall:

1.5

(532 reviews)

Authenticity:

1.0

Atmosphere:

2.0

Service:

1.5


Restaurant website: Website

Phone number: (618) 937-2331

Address: 832 Factory Outlet Blvd, West Frankfort, IL 62896, USA

Opening hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 2:00 AM
Saturday: 9:00 AM – 2:00 AM
Sunday: 9:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Went through the drive-thru for a late-night snack and regretted my decision. The worker was unfriendly, and after a long wait, I got cold food that didn’t even match my order. Thank you, but no thanks! Very disappointed overall! " (*Curated Review*)

" This has been my worst fast-food experience in ages. I ordered at the drive-thru, and when I got to the window, it took ages for my food to be handed over. Then I discovered everything was cold and half the items I ordered were missing. Taco Bell needs to seriously step up their game. " (*Curated Review*)

" Had a very disappointing experience during my last visit to Taco Bell. The food was stale with little flavor, and my tacos lacked ingredients and were practically falling apart. Service was rushed at best, and there was no attention to detail. I left feeling cheated for the money I spent. I want authentic flavors and satisfaction, not this subpar quality. " (*Curated Review*)

" After hearing so many bad things about this location, I decided to give it a shot myself. Unfortunately, those warnings were true! The service was incredibly slow, and the food tasted like it had been microwaved for days. To top it off, they didn’t even give me the correct order. I spoke to the manager, but they didn’t seem to care much. I don’t think I’ll return, and I wouldn’t recommend this place to anyone. " (*Curated Review*)

" Every visit I make, I hope for something better, but I leave feeling upset. The food quality is often subpar, and the employees seem indifferent to doing a good job. I’ve wasted enough money here; I can’t keep coming back. " (*Curated Review*)

Archived Reviews (522)

" Simply put, I will never eat here again unless things change drastically. The food is consistently served cold, orders are wrong, and the staff's attitude leaves much to be desired. Save yourself the trouble. " (*Curated Review*)

" I came in expecting the usual fast-food experience, but I found the food undercooked and unappetizing. The staff seemed overwhelmed and poorly trained. I won’t be returning here. " (*Curated Review*)

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