Chipotle Mexican Grill
Mexican Restaurant
2.7
(156)
Chipotle Mexican Grill in Guelph offers a varied menu with the expectation of authentic Mexican flavors, but experiences may vary significantly depending on the visit. Many customers appreciate the freshness of ingredients; however, inconsistency in portion sizes and service has been frequently reported. Authenticity may not consistently align with expectations set by other Chipotle locations.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (548) 761-8600
Address: 492 Edinburgh Rd S, Guelph, ON N1G 4Z1, Canada
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" As a regular at Chipotle, I’m usually pleased with what I get, but this particular location left much to be desired. The burrito I got was pretty bland—not a good way to showcase what Chipotle is known for! The staff were friendly, but the service felt a bit slow, and the dining area was messy. It was packed with customers, yet key ingredients seemed to be missing, which contributed to a very disappointing experience overall. Portion size was also noticeably smaller, which didn’t sit well given what you can typically expect from Chipotle’s standard. Based on this experience, I might not return to this location unless I hear they’ve gotten their act together. " (*Curated Review*)
" I am an avid Chipotle fan, and I finally got the chance to visit the new location in Guelph. My first impression was good: the staff greeted me with warm smiles, creating a friendly atmosphere right away. My chicken burrito was served promptly, but I was shocked at how tiny it was. It felt like a children's meal rather than a proper burrito. Moreover, the taste didn’t stand out compared to other locations' flavors. The ambiance was okay, but there were littered tables that hampered the experience. While I wanted to give them the benefit of the doubt for being new, I left feeling unsatisfied and unsure if I would return anytime soon. " (*Curated Review*)
" Conflicted about this Chipotle. I went in excited to try the new spot, but my experience was underwhelming from the start. The evening rush made it hectic, and while the staff was friendly, they missed several details in my order. The rice was notably lacking in flavor, and their lack of attention to presentation was evident. I noticed my bowl had portions much smaller than I’m used to from Chipotle; needless to say, I left feeling somewhat unsatisfied. The vibe in the restaurant felt chaotic, which added to my disappointment. With how much I love Chipotle, I really hope they can step it up. I’ll consider giving them another chance, but for now, I’ll hold off before stopping by again. " (*Curated Review*)
" Chipotle is one of my favorites, so it was only natural for me to check out the new location in Guelph. Upon entering, the atmosphere seemed lively and the staff were friendly, which made me feel good about choosing to eat here. I went for my usual – the chicken burrito with extra salsa! While I was pleased with the flavor, I couldn’t help but feel let down by the portion sizes. I've never experienced a Chipotle with such ‘stingy’ scoops! It felt like I was being given much less food compared to the other Chipotles I frequent. I can understand if they’re just trying to adjust as they’re new, but it really impacted my meal. A larger portion would have made a significant difference. Despite this, overall it was a decent visit, and I’d consider giving them another chance, especially if they can figure out their portioning. " (*Curated Review*)
" Been to Chipotle locations worldwide, and I'm often greeted with value for my money and classic burrito flavors. However, this new Guelph spot really needs to improve. My burrito was mostly rice with just a sprinkling of chicken and veggies. I felt pretty cheated, to be honest! The servers were buzzing around but still didn’t manage to make my experience pleasant. The atmosphere was okay, a bit chaotic due to the crowds, and cleanliness wasn’t quite up to standard. Since they are newly opened, I will keep an open mind for improvement, but I hope they get things sorted out soon. " (*Curated Review*)
Archived Reviews (126)
" Had a rough time at Chipotle! The first time I visited, I was met with a serious lack of organization among the staff. The place was busy, but there seemed to be few people actually making food. I ordered a burrito, and it felt like I was waiting ages only to find out they were out of half the ingredients! What even is a burrito without rice?! I finally got my meal but was disheartened that it was lacking the vivid flavors I know and love about Chipotle. It was practically tasteless and the burrito didn’t hold together well. As far as the ambiance goes, it was surprisingly dirty, with not just tables but floors covered in food remnants. Very unappetizing. I’m not sure if I just caught them on an off day, but I heard from other customers echoing similar sentiments. I think I’ll stick to the other locations for my burrito fix from here on out, sadly. " (*Curated Review*)
" Absolutely terrible experience! I'm a die-hard Chipotle fan and was incredibly excited for the opening of this location. However, everything went wrong. There was a long line, and it seemed like they were completely unprepared for the overwhelming crowd. When my burrito was finally ready, it didn't even taste like the traditional Chipotle flavors I’m used to—very bland and unappetizing. It was served in a messy way, and I ended up with rice all over my tray. To top it off, I was shocked at the portions; they absolutely skimped on everything. It was not worth the money I paid! I won’t be returning anytime soon. What a letdown! " (*Curated Review*)
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