Panda Express

Chinese Restaurant $ 3.7Google (301)


Panda Express has a reputation for being an accessible fast-food option offering Asian-influenced dishes. However, many customers have expressed disappointment with the authenticity of the food, deeming it far from traditional Chinese cuisine. While some appreciate the convenience and quick service, others have noted inconsistencies in quality, freshness, and portion sizes that do not justify the price. As such, customers may reconsider their loyalty to this chain for more authentic alternatives.

Overall:

2.7

(252 reviews)

Authenticity:

1.5

Atmosphere:

3.0

Service:

2.3


Closed · opens 9:30 AM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (925) 513-6922

Address: 3140 Balfour Rd, Brentwood, CA 94513, USAOpen in Google Maps

Opening hours

Monday: 9:30 AM – 10:00 PM
Tuesday: 9:30 AM – 10:00 PM
Wednesday: 9:30 AM – 10:00 PM
Thursday: 9:30 AM – 10:00 PM
Friday: 9:30 AM – 10:00 PM
Saturday: 9:30 AM – 10:00 PM
Sunday: 9:30 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I decided to try Panda Express after hearing mixed reviews, and unfortunately, I fell on the negative side. The Orange Chicken was extremely oily and tasted reheated, and the rice just didn’t have that fried taste. Service was efficient but somewhat unfriendly, almost robotic. I would recommend finding a local Chinese restaurant for authentic cooking instead. It seemed like everything was packaged and processed, far from fresh. " (*Curated Review*)

" Panda Express has a nice setup and is quite clean when I've visited. The staff always seems busy, but they handle my orders pretty well. My last meal was the Beef with Broccoli, which was a decent option, but it lacked that home-cooked flavor. The portion was a little on the smaller side for what I paid. Overall, it works in a pinch if you want something quick, but don’t expect an authentic experience. " (*Curated Review*)

" My husband and I stopped by Panda Express on a busy Friday night and really regretted it. The line was long, and when we finally made our way to the front, they had run out of a few popular items. I settled for some Kung Pao Chicken, but when I opened my box at home, I found hardly any chicken to be seen. It felt like we were being shortchanged on the portions. The ambiance was welcoming, but it hardly made up for the food quality. I would suggest avoiding this place unless you’re just grabbing a quick and cheap snack. " (*Curated Review*)

" My experience at Panda Express was quite good! The staff were friendly and my order was ready quicker than I had anticipated. I ordered the Honey Sesame Chicken and it was pretty tasty, with a nice crispy texture that I enjoyed. The rice was good too, albeit a little less than I wanted. The only downside was the lack of variety in flavors. Overall, a solid choice for a quick meal, but I wouldn’t call it authentic Chinese food by any means! " (*Curated Review*)

" I decided to try Panda Express after hearing lots of reviews. Though the food didn't impress me, I was deeply touched by how friendly and accommodating the staff were. I had their Kung Pao Chicken, and although it wasn't authentic, the flavors were nice enough for a casual fast food experience. Overall, I came away feeling okay but left desiring true Chinese flavors. " (*Curated Review*)

Archived Reviews (242)

" I can't recall how many times I've been to Panda Express, as it tends to be a default choice for fast food. My recent meal was a combination plate, and while the flavors were okay, nothing really stood out. It was a classic case of portions getting smaller and prices ticking upwards. I am not overly impressed with the authenticity of what I'm eating. It's just a casual quick option. " (*Curated Review*)

" I’ve read so many mixed reviews about Panda Express that I decided to give it a shot. The Sweetfire Chicken was somewhat tasty, but the rice didn’t have any flavor, more like just plain steamed rice rather than fried. Service was average at best; the employees didn’t seem too eager to assist. I honestly get the appeal of quick service, but for a great meal, I would search elsewhere. " (*Curated Review*)

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