El Pollo Loco
Mexican Restaurant
$
4.2
(697)
El Pollo Loco is known for its fresh and delicious chicken, appealing to many for its quick and convenient service. The food authenticity is generally well-regarded, particularly in terms of flavor, and most customers appreciate the healthy options available. However, service consistency can vary, with some customers expressing concerns about slow service during peak hours. The atmosphere is described as average, leaning towards the casual side with practical seating arrangements.
Restaurant website: Website
Phone number: (805) 654-1723
Address: 1722 S Victoria Ave suite a, Ventura, CA 93003, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This specific El Pollo Loco is my favorite of the chain. I love their spicy chicken bowl; it has just the right kick! The service is generally fast, even during busy hours. I've found that their outdoor seating is pleasant for warm days. However, sometimes they run out of certain menu items, which can be a bit frustrating. Overall, I don’t mind; their food is worth the wait! " (*Curated Review*)
" Had a rather disappointing experience at El Pollo Loco yesterday. The food was alright, but not as fresh as I've come to expect from them. I ordered a family meal and it felt a bit lacking in flavor. The service was also quite slow, despite it being a weekday lunch hour. I mentioned to the staff, but they didn’t seem too concerned. Maybe it was just an off day, but I'm a bit hesitant to visit again anytime soon. " (*Curated Review*)
" I came to El Pollo Loco for a quick lunch and ordered a chicken bowl. The chicken was juicy and well-seasoned, but the rice felt a bit dried out, which was disappointing. The customer service was okay, but it took them quite a while to get my order right. I appreciate their effort, but I think they could use better organization during busy times. I might try them again, hoping for a better experience next time. " (*Curated Review*)
" El Pollo Loco is my go-to for a quick meal. The chicken has the best flavors, and I love the variety of sides. However, I wish their prices were lower. You can get a filling meal, but it's still a bit pricey for fast food. The staff is courteous and offers quick service, but the dining area could use a little sprucing up. I'd suggest it to anyone who enjoys poultry. " (*Curated Review*)
" I have been a loyal customer at El Pollo Loco for years. Their chicken has a distinctive flavor that keeps me returning. I typically order the chicken with sides of rice and beans, which are always fresh. The service varies, as I've had great and not-so-great experiences, but overall, the food quality keeps me coming back. " (*Curated Review*)
Archived Reviews (559)
" I absolutely love the tortilla soup at El Pollo Loco! It's flavorful and has the perfect amount of spice. The chicken is tender, and the portions are generous for the price! The staff is usually very friendly but can sometimes be overwhelmed during busy hours. Their outdoor seating is lovely, making it a great place to enjoy a meal on a nice day. Keep up the great work! " (*Curated Review*)
" After hearing so many good reviews, I visited El Pollo Loco for the first time. I ordered the pollo asado and it was delicious! The staff was friendly and helped me decide what to order. I loved the salsa bar where I could pick and choose my sauces. The ambiance could use a little improvement, but overall a solid experience. I will definitely come back. " (*Curated Review*)
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