Koumi Express

Japanese Restaurant $ 4.6 (836)


Koumi Express is renowned for its quick service and authentic hibachi dishes. Many customers appreciate the quality and freshness of the food, often highlighting the generous portions. However, the predominantly drive-thru operation has caused some patrons to miss the sit-down dining experience, leading to mixed feelings about the overall atmosphere.

Overall:

4.4

(680 reviews)

Authenticity:

4.2

Atmosphere:

3.8

Service:

4.1


Restaurant website: Website

Phone number: (704) 226-1988

Address: 2259 W Roosevelt Blvd, Monroe, NC 28110, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Excited to finally try Koumi Express after hearing all the hype! Well, let me tell you, it definitely lives up to its reputation. The drive-thru was busy, but the line moved quickly, and I got my food within moments. The steak hibachi had this delicious flavor that I just couldn't get enough of. I was surprised by the portion size too - completely filled me up! Highly recommend for any Japanese food lover out there. " (*Curated Review*)

" Every time I visit Koumi Express, I am delighted by the consistent quality of their food! I decided to go for the steak and shrimp combo and was pleasantly surprised by how tender the steak was. The drive-thru system is so efficient; even during peak hours, I feel like I’m in and out in no time. The portions are generous, making it a great value for money. I can’t recommend this place enough for a quick, tasty meal! " (*Curated Review*)

" I decided to finally try Koumi Express after hearing so much about it, but it was not what I expected. The shrimp hibachi was decent but felt a bit bland. I had been told it was incredibly flavorful, so this was a letdown. The drive-thru staff were polite but seemed overwhelmed, leading to longer wait times. I might give it another chance in the future. " (*Curated Review*)

" I continue to come back to Koumi Express because their spring rolls are hands down the best I’ve had! They are crispy and stuffed full of flavor. I usually order them with my hibachi meals. Although dining in is not an option now, I look forward to each drive-thru visit. Just a note, be sure to try their shrimp sauce – it really elevates the flavors of the meal! " (*Curated Review*)

" I don't typically write reviews, but I felt compelled to share my thoughts on Koumi Express. The last time I visited, I ordered their hibachi chicken and shrimp combo. While the shrimp was cooked nicely, the chicken was a bit bland for my taste. The staff were undeniably polite and helpful, and the efficiency of the drive-thru is impressive, but I just left feeling like something was missing. Maybe I hit them on an off day. " (*Curated Review*)

Archived Reviews (670)

" I want to love Koumi Express because the food is good and reasonably priced, but my last few experiences have been disappointing. The service used to be stellar, but recently it seems rushed and inattentive. My order was wrong last time, and when I mentioned it, the staff seemed overwhelmed. I hope they can get back to their old standards, as I did enjoy eating here previously. " (*Curated Review*)

" Koumi Express has become a regular stop for me on my busy days! Their quick service is a lifesaver, and while the atmosphere leaves a bit to be desired since it’s drive-thru only, I enjoy picking up my meal and eating it at home. The portions are quite generous, and their chicken hibachi is my go-to. Each dish packs a punch of flavor, and I’m always impressed by how quickly they serve you. " (*Curated Review*)

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