Taco Bell

Fast Food Restaurant $ 4.1 (330)


While Taco Bell is popular for its fast-food offerings, many customers express dissatisfaction with the restaurant's authenticity and food quality. Service issues and long wait times contribute to an overall experience that does not meet expectations. The inconsistency in service and food preparation is a recurring theme, resulting in a mixed perception of the brand's reliability.

Overall:

2.8

(276 reviews)

Authenticity:

2.0

Atmosphere:

2.6

Service:

2.7


Restaurant website: Website

Phone number: (276) 963-0654

Address: 3121 Cedar Valley Dr, Richlands, VA 24641, USA

Opening hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Unfortunately, I had a bad experience at this Taco Bell. I ordered the crunch wrap and it was so soggy, I couldn't eat it properly. Even my fries were cold! I told the staff about my disappointment, but they didn’t seem to care. I ended up leaving after eating only half of what I ordered. The atmosphere was busy but not chaotic, which was the one redeeming quality of the visit. I just wish the quality matched the fast service. " (*Curated Review*)

" I ordered a classic combo, and it was surprisingly filling. Even if I'm not the biggest fan of fast food, Taco Bell does have its charm. The portions are decent, and the prices are quite reasonable. The atmosphere was lively, with families around enjoying meals. I had no complaints about cleanliness, and they didn't mess up my order, which is a big plus! I may consider coming back for another late-night snack. " (*Curated Review*)

" Absolutely the worst Taco Bell experience I have ever had! Food was poorly made, and wait times were unreasonably long. I ordered nachos which were soggy when I received them, and the staff seemed disorganized. When I brought it to their attention, the employees were dismissive. Cleanliness of the restaurant left much to be desired as well. I would not recommend this location to anyone. " (*Curated Review*)

" I stopped by for a late-night snack and greased up my late-night cravings with some tacos and a burrito. They were modestly priced, and at least the food was hot! However, the atmosphere could have been better. The staff was slow, but they were friendly, which is a bit of a redeeming factor. I'd say it's good for quick convenience but don’t expect gourmet here! " (*Curated Review*)

" I love the prices at Taco Bell, but the last few times I have visited this particular location have been underwhelming. Food is regularly more cold than hot, and items have been missing from orders. Although staff are somewhat polite, they lack consistency under pressure. I appreciate the value, but there are better options nearby. It may be best to proceed with caution when visiting this spot. " (*Curated Review*)

Archived Reviews (266)

" This Taco Bell experience was overall disappointing. I've come to expect their tacos to be spicy and delicious, but instead, the food fell flat. The service was a bit disorganized, and it took forever to get my order. The staff seemed frazzled and didn't care much about customer satisfaction. I'm not returning here anytime soon; I'd rather go to a nearby diner for a better quality meal. " (*Curated Review*)

" This is your standard Taco Bell experience. Food tastes exactly what you'd expect, and I was pleased that they were open late when I needed a quick meal. I've had hot food every time I've visited, but the drive-thru wait can be excruciating. I appreciate their consistency, but I wish they would pay more attention to the service aspect. " (*Curated Review*)

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