Taco Bell
Fast Food Restaurant
$
4.1
(330)
While Taco Bell is popular for its fast-food offerings, many customers express dissatisfaction with the restaurant's authenticity and food quality. Service issues and long wait times contribute to an overall experience that does not meet expectations. The inconsistency in service and food preparation is a recurring theme, resulting in a mixed perception of the brand's reliability.
Restaurant website: Website
Phone number: (276) 963-0654
Address: 3121 Cedar Valley Dr, Richlands, VA 24641, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I love the prices at Taco Bell, but the last few times I have visited this particular location have been underwhelming. Food is regularly more cold than hot, and items have been missing from orders. Although staff are somewhat polite, they lack consistency under pressure. I appreciate the value, but there are better options nearby. It may be best to proceed with caution when visiting this spot. " (*Curated Review*)
" This Taco Bell experience was overall disappointing. I've come to expect their tacos to be spicy and delicious, but instead, the food fell flat. The service was a bit disorganized, and it took forever to get my order. The staff seemed frazzled and didn't care much about customer satisfaction. I'm not returning here anytime soon; I'd rather go to a nearby diner for a better quality meal. " (*Curated Review*)
" This Taco Bell is not what it used to be! The service was slower than I remember, and they got my order wrong too! I ended up with a burrito when I specifically asked for no beans. When I brought it back to the counter, they were reluctant to fix it. I had to insist multiple times. While I know it can be busy, customer service should always come first. The food was somewhat satisfactory when I finally got my correct order, but I don’t know if I will risk coming back again. " (*Curated Review*)
" Went to get some tacos after work, but it was a regretful decision. The drive-thru line was long, and when I got to the window, they got my order mixed up with a vehicle in front of me! It took an extra 20 minutes to finally get my food. I ended up missing out on my favorite grilled stuffed burrito because they weren't available. The staff was friendly, but it felt like they were understaffed. The restaurant was clean, and at least the food was fresh, but I won't be rushing back any time soon. " (*Curated Review*)
" Unfortunately, I had a bad experience at this Taco Bell. I ordered the crunch wrap and it was so soggy, I couldn't eat it properly. Even my fries were cold! I told the staff about my disappointment, but they didn’t seem to care. I ended up leaving after eating only half of what I ordered. The atmosphere was busy but not chaotic, which was the one redeeming quality of the visit. I just wish the quality matched the fast service. " (*Curated Review*)
Archived Reviews (266)
" I ordered a classic combo, and it was surprisingly filling. Even if I'm not the biggest fan of fast food, Taco Bell does have its charm. The portions are decent, and the prices are quite reasonable. The atmosphere was lively, with families around enjoying meals. I had no complaints about cleanliness, and they didn't mess up my order, which is a big plus! I may consider coming back for another late-night snack. " (*Curated Review*)
" This is your standard Taco Bell experience. Food tastes exactly what you'd expect, and I was pleased that they were open late when I needed a quick meal. I've had hot food every time I've visited, but the drive-thru wait can be excruciating. I appreciate their consistency, but I wish they would pay more attention to the service aspect. " (*Curated Review*)
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