Taco Bell
Fast Food Restaurant
$
4.1
(330)
While Taco Bell is popular for its fast-food offerings, many customers express dissatisfaction with the restaurant's authenticity and food quality. Service issues and long wait times contribute to an overall experience that does not meet expectations. The inconsistency in service and food preparation is a recurring theme, resulting in a mixed perception of the brand's reliability.
Restaurant website: Website
Phone number: (276) 963-0654
Address: 3121 Cedar Valley Dr, Richlands, VA 24641, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had to wait a long time for my food during lunch hours, which was disappointing. When I finally got my meal, it was warm but not fresh. I understand that it can get busy, but it appeared there was a lack of staff working that day. I ordered a chalupa and it wasn’t the usual crispy goodness I grew up with. I've usually had better experiences, so hopefully, they can make improvements soon. " (*Curated Review*)
" I had an interesting time at this Taco Bell. It was my first time visiting one, and I had a crunchy taco along with a burrito. The flavor was okay, but I didn’t feel like I was tasting anything genuinely special. The staff were polite, which was a plus, and the environment was pretty lively. Overall, I feel that it was an average experience, though I may frequent other locations for varied flavors. " (*Curated Review*)
" I had a pretty average experience at Taco Bell during my recent visit. While the food is mostly affordable and quick, I can't say that I had the best quality. My burrito wasn't rolled properly, and there was an overabundance of the wrong ingredients added. Service was handled well initially, but it went downhill when I pointed out my incorrect order. The employees were friendly but seemed like they were in a rush. I would rate it as acceptable but with room for improvement. " (*Curated Review*)
" This Taco Bell is not what it used to be! The service was slower than I remember, and they got my order wrong too! I ended up with a burrito when I specifically asked for no beans. When I brought it back to the counter, they were reluctant to fix it. I had to insist multiple times. While I know it can be busy, customer service should always come first. The food was somewhat satisfactory when I finally got my correct order, but I don’t know if I will risk coming back again. " (*Curated Review*)
" Went to get some tacos after work, but it was a regretful decision. The drive-thru line was long, and when I got to the window, they got my order mixed up with a vehicle in front of me! It took an extra 20 minutes to finally get my food. I ended up missing out on my favorite grilled stuffed burrito because they weren't available. The staff was friendly, but it felt like they were understaffed. The restaurant was clean, and at least the food was fresh, but I won't be rushing back any time soon. " (*Curated Review*)
Archived Reviews (266)
" This Taco Bell experience was overall disappointing. I've come to expect their tacos to be spicy and delicious, but instead, the food fell flat. The service was a bit disorganized, and it took forever to get my order. The staff seemed frazzled and didn't care much about customer satisfaction. I'm not returning here anytime soon; I'd rather go to a nearby diner for a better quality meal. " (*Curated Review*)
" This is your standard Taco Bell experience. Food tastes exactly what you'd expect, and I was pleased that they were open late when I needed a quick meal. I've had hot food every time I've visited, but the drive-thru wait can be excruciating. I appreciate their consistency, but I wish they would pay more attention to the service aspect. " (*Curated Review*)
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