Taco Bell

Fast Food Restaurant $ 3.7 (1471)


Taco Bell seems to attract mixed reviews, primarily for its lack of food authenticity. While some customers enjoyed their meals, many expressed dissatisfaction with the quality of service and cleanliness of the establishment. The combination of these factors contributes to a less-than-ideal dining experience, pushing patrons to seek alternative locations for similar fast-food offerings.

Overall:

2.5

(1188 reviews)

Authenticity:

2.0

Atmosphere:

2.4

Service:

2.4


Restaurant website: Website

Phone number: (989) 345-4525

Address: 2995 Cook Rd, West Branch, MI 48661, USA

Opening hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 1:00 AM
Saturday: 9:00 AM – 1:00 AM
Sunday: 9:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" It’s hard to believe how poor the quality can be from this Taco Bell. What should have been an easy order turned into a frustrating experience. My crunchy tacos were soggy, and the service was snail-paced. Even though it wasn't busy, the staff seemed uninterested in helping get orders out quickly. I went there expecting a quick meal, but it felt like I wasted my time and money. Definitely won't be going back. " (*Curated Review*)

" I ordered a couple of tacos to-go, and I couldn't be more disappointed. The ingredients seemed stale like they weren't changed throughout the day, and I ended up with a taco that was falling apart. When I unwrapped it later, it was such a mess that I didn’t even want to eat it. Additionally, the woman at the counter was overwhelmed and not particularly helpful. I don't think I will return to this location anytime soon. " (*Curated Review*)

" I really wanted to like this place, but the experience was distressing. The service was incredibly slow, and even when I received my order, it was half-prepared. There was little to no organization between the staff, and it seemed they were struggling to keep up during rush hours. It’s frustrating when you’re hungry and have to deal with inefficiency. I hope they get their act together soon! " (*Curated Review*)

" I had a pleasant experience at this Taco Bell! I ordered a vegetarian burrito and a side of nachos, and they were served hot and fresh. The staff was friendly, and my food was prepared quickly. The only downside was that the dining area could use some cleaning. Overall it was a quick and satisfying meal, and I will definitely return. " (*Curated Review*)

" The food is great if you want something tasty and quick! I tried the new fiesta potatoes, and they were delicious. Although the place could be cleaner, the service was excellent, with friendly staff that got my order right. If they can manage to keep the building tidier, I would give this location a perfect score! " (*Curated Review*)

Archived Reviews (1178)

" I recently went to this Taco Bell and had a pretty poor experience. The tacos I ordered were not only cold but they also lacked key ingredients. The service was slow, and the staff seemed uninterested in providing quality service. When I addressed it, it felt like my concerns fell on deaf ears. I doubt I will return to this location anytime soon; there are just too many disappointments. " (*Curated Review*)

" Finally stopped by this Taco Bell after seeing so much hype around it. Honestly, I was disappointed. The food wasn't the best quality, and the taco lacked the ingredients you’d expect. The workers seemed distracted and made small mistakes with my order that only added to my dissatisfaction. It would take something special for me to think about coming back here. " (*Curated Review*)

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