Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(930)
Chipotle Mexican Grill has faced significant criticism regarding the authenticity and quality of its food. Many customers have had disappointing experiences with their orders, receiving incorrect items, or poor portion sizes. While some patrons find the atmosphere acceptable, the service quality has been a prevailing issue, with staff often described as unprofessional and inattentive. This chain may need to reevaluate its practices to restore customer trust and satisfaction.
Restaurant website: Website
Phone number: (301) 420-0218
Address: 3443 Donnell Dr, Forestville, MD 20747, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have visited Chipotle multiple times, and my opinions changed each time. While I loved my last order of tacos, my most recent trip was unfortunate. The particular location seemed off—a lot of items were out of stock, and the food didn’t taste fresh. I tried to communicate my concerns with the staff, but they didn't seem to care much. I’ve had better experiences before, so I hope they can get it together. " (*Curated Review*)
" I’m always impressed with how much customization Chipotle offers. I was there last week, and I built a burrito exactly to my liking. However, some of the ingredients felt a bit stale, especially the salsa. The service was fine overall, but again, I just felt like the freshness could be better. It’s not my favorite chain for Mexican food, but I appreciate their range of options. " (*Curated Review*)
" I recently visited Chipotle and was excited to enjoy my favorite burrito. Unfortunately, my experience was less than stellar. I ordered a barbacoa burrito and specified no rice but extra beans instead. When I bit into it, I was met with a mouthful of rice! It was incredibly frustrating, especially since I had been looking forward to this meal all day. The service was slow, and it took a while to get someone to address my issue. I won't be heading back anytime soon. " (*Curated Review*)
" I had a much better experience this time around at Chipotle! I ordered a steak bowl and it was filled to the brim. The steak was well-seasoned, and I genuinely felt like I got my money's worth. The service was friendly, and the staff seemed to work well together. I did overhear a customer complaining about their order, which is unfortunate, but I can only speak for my great experience. I’d definitely go back! " (*Curated Review*)
" Though I’ve had mixed experiences with Chipotle in the past, my latest visit was quite good. The service was very friendly, and the food was properly prepared. Everything tasted fresh, making it one of the better meals I’ve had there. I ordered a large burrito, which was generously stuffed, and I left feeling totally satisfied. I’d recommend this location but would suggest going during less busy hours. " (*Curated Review*)
Archived Reviews (746)
" What I love about Chipotle is the opportunity to customize my meal completely. I recently had a chance to try a new burrito, and while the experience was decent, I found the staff to be inattentive. My order took a while to be taken, and the place felt hectic. I wouldn't say the food was any less delicious than expected, but the experience could have been greatly improved by friendlier staff and more organization. I'll probably return, but with lower expectations. " (*Curated Review*)
" I’ve always been a fan of Chipotle, and after a long day, I figured I’d grab some food to take home. The order process went smoothly, and my meal was ready pretty quickly. I ended up with a chicken bowl, and it was delicious. Fresh ingredients, packed well, and you can’t go wrong with the flavors. This location seems to be on its game. Highly recommend to anyone in the area! " (*Curated Review*)
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