Panda Express
Chinese Restaurant
$
3.2
(392)
Panda Express in Benbrook is often criticized for lack of food authenticity and quality. Reviews frequently mention poor service and food that doesn't meet expectations. Several customers have noted a recurring issue with food freshness and availability, leading to disappointment in their overall dining experience.
Restaurant website: Website
Phone number: (817) 249-2997
Address: 8656 Benbrook Blvd, Benbrook, TX 76126, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Went here for a quick bite and was met with lukewarm food. My chow mein was chewy, and the general tso's chicken had seen better days. The staff seemed friendly but were lacking the sense of urgency that would make this visit better. " (*Curated Review*)
" I was disappointed with my experience. The teriyaki chicken was too greasy and not flavorful at all. It didn’t feel authentic to me, just a typical fast-food rendition of what should be good Asian cuisine. Also, the staff seemed overwhelmed, leading to a long wait time for my order. " (*Curated Review*)
" The drive-thru experience was not great. I was informed they were out of the two entrees I wanted. However, I did try their spring rolls, which were crispy and fun! I was happy with that, but the service was lacking. I understand that sometimes things run low, but they should communicate better with patrons. " (*Curated Review*)
" The Panda Express at Benbrook is definitely hit or miss. I had a great experience recently, but the food did seem a little lackluster than usual. The chicken was tender, but the fried rice was dry. I hope they get their act together; I'd love to see this place thrive! " (*Curated Review*)
" Great service but the food was not worth it. Visited during lunch, and it felt like the food was prepared the day before. I did get good portion sizes, but they seemed off character-wise of what I'd expect from a Panda Express. " (*Curated Review*)
Archived Reviews (315)
" The service was friendly, but my food was far from fresh. I ordered the Beijing Beef, and it tasted reheated. I expected something tastier for my money. The cleanliness of the restaurant seems fine, but the food quality is a problem. " (*Curated Review*)
" Dissatisfied with this location overall. The food was not hot enough; it felt like it had been sitting out too long. The staff tried to help, but they were overwhelmed and didn’t seem to care. I wouldn’t recommend this Panda Express. " (*Curated Review*)
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