Shang Hai Restaurant

Chinese Restaurant $ 4.3 (1226)


Shang Hai Restaurant is a popular choice among locals for its generous portions and predominantly authentic Chinese cuisine. Customers often praise the big portion sizes, reasonable prices, and the quality of the food, though some mention inconsistencies in service and atmosphere.

Overall:

4.4

(992 reviews)

Authenticity:

4.2

Atmosphere:

3.8

Service:

3.9


Restaurant website: Website

Phone number: (509) 783-8978

Address: 3013 W Clearwater Ave, Kennewick, WA 99336, USA

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Had an interesting experience at Shang Hai. The service was fine, but the food didn’t hit the mark for me. I ordered the sesame chicken, which was overcooked and dry, leading to disappointment. The staff, however, was polite and attentive. While I can’t say I truly enjoyed my meal, I appreciated the cleanliness of the restaurant and might visit to try another dish on a different day. " (*Curated Review*)

" Wow, what a hidden gem! I've tried many Chinese restaurants, but this one stands out. The General Tso's chicken was fried to perfection, and the flavor of the sauce was just right—not too sweet or spicy. The portion was enough for me to take half home, and the prices are so reasonable. The service was friendly and timely, which was a nice surprise. I highly recommend coming here if you’re in the area; the wonton soup is a must-try! " (*Curated Review*)

" Best Chinese takeout I've ever had! The barbecue pork lo mein was phenomenal, full of flavor, and enough to feed my family for two nights. The only downside was the wait time on the phone for ordering. Everything else was top-notch, from portions to taste. I'm so glad I found this place! " (*Curated Review*)

" I found Shang Hai Restaurant when searching for a good place to celebrate my birthday, and I can't believe I waited so long to go here! The staff made me feel special, and the food was delightful. The house special egg foo young had just the right mix of flavors, and I loved every bite. My friends ordered the fried rice and sweet and sour pork, which were equally impressive. We were full by the end, and the prices were really reasonable for the amount of food served. A fantastic experience overall! " (*Curated Review*)

" I had dinner at Shang Hai recently and was thoroughly impressed. The service was prompt and friendly, and the food was fresh and hot. I ordered the chicken lo mein, which was delicious and filling. The only issue was that the restaurant could use a little update, as it felt a bit outdated inside. Regardless, I would highly recommend this place for anyone looking for tasty Chinese food at reasonable prices. " (*Curated Review*)

Archived Reviews (982)

" Shang Hai is wonderful! If you’re looking for authentic Chinese cuisine, you won’t be disappointed. Every dish I’ve tried has been made with high quality ingredients, and the flavors are incredible. The staff are friendly and ensure that your experience is pleasant. The atmosphere leaves a bit to be desired, but that’s easily overlooked when you taste the food. I particularly recommend the egg rolls; they are some of the best I've ever had. Saved a lot of leftovers to enjoy later! " (*Curated Review*)

" After hearing so many recommendations, I had to check out Shang Hai. I felt the service was friendly enough, but the food did not wow me. The sweet and sour chicken wasn't bad, but it lacked that extra flavor kick I crave. I would recommend them for lunch if you're looking for a quick bite, but I would hesitate to return for dinner. Maybe I will try a different dish next time. " (*Curated Review*)

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